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Abandoned Shopping Carts

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1. How do you report Abandoned Shopping Carts?

You can help the City by reporting the location of abandoned carts. These are several ways to report abandoned carts:

1. Call Customer Service Hotline (831) 768-3133

2. e-mail location to customerservice@cityofwatsonville.org

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Accessory Dwelling Units (ADUs)

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1. What is an ADU?

An ADU is an accessory dwelling unit with complete independent living facilities for one or more persons and has a few variations:   

• Detached: The unit is separated from the primary structure.   
• Attached: The unit is attached to the primary structure.   
• Converted Existing Space: Space (e.g., master bedroom, attached garage, storage area, or similar use, or an accessory structure) on the lot of the primary residence that is converted into an independent living unit.   
• Junior Accessory Dwelling Unit (JADU): A specific type of conversion of existing space that is contained entirely within an existing or proposed single-family residence.

2. Do ADU/JADU projects require a public hearing for approval?

No. AB 68 and the City of Watsonville's Zoning Ordinance require a ministerial review process which is an administrative process not involving public hearings and where a project would be subject to objective criteria on a pass/fail basis only. 

3. Is there a minimum lot size requirement?

No. While local governments may impose standards on ADUs, these standards shall not include minimum lot size requirements.

4. Can minimum and maximum unit sizes be established for ADUs?

Yes. The City has adopted an ordinance establishing minimum and maximum unit size requirements for both attached and detached ADUs. As shown in the following table, in accordance with state law the maximum unit size requirements is at least 850 square feet (sf) and 1,000 sf for ADUs with more than one bedroom.

Table 1. Maximum ADU Living Area

Lot Size	Maximum ADU & Living Area
Lots less than 5,999 sf	One 850 sf ADU (maximum 1 bedroom)
Lots less than 9,999 sf	One 1,000 sf ADU (maximum 2 bedrooms)
Lots greater than 10,000 sf	One 1,200 sf ADU (maximum 3 bedrooms)
Lots greater than 12,000 sf	One 1,200 sf ADU (maximum 3 bedrooms) or two ADUs (maximum 750 sf and 2 bedrooms)

      

5. Can I create an ADU if I have multiple detached dwellings on a lot?

Yes. A lot where there are currently multiple detached single-family dwellings is eligible for creation of one ADU per lot by converting space within the proposed or existing space of a single-family dwelling or existing structure and a new construction detached ADU subject to certain development standards.

6. Can I add an ADU as a second story on an existing single family residence or detached garage?

Yes, provided the existing single family residence or detached garage meets setback requirements and the ADU meets certain development standards. While detached garages in many instances have been constructed within close proximity to side and/or rear property lines, the construction of a two-story structure with an ADU as the second story must meet all applicable setback requirements, such as a 10-foot exterior side yard setback, 5-foot interior side setback, and 5-foot rear yard setback. WMC § 14-23.030 and WMC § 14.40.030(a)(3) 

7. Can parking requirements exceed one space per unit or bedroom?

No. Parking requirements for ADUs do not exceed one parking space per unit or bedroom, whichever is less. These spaces may be provided as tandem parking on a driveway. Guest parking spaces are not required for ADUs.

8. Is replacement parking required for a garage conversion?

It depends. No replacement or additional off-street parking is required when converting an existing garage, carport, or covered parking structure as an ADU.  Please note, however, that a JADU created in an attached garage (not more than 500 sf in size) is not afforded the same parking protections as ADUs and replacement parking must be provided onsite.

9. Are JADUs allowed in detached accessory structures?

No. JADUs are not allowed in accessory structures. The creation of a JADU must be within the single-family residence. In addition, while attached garages are eligible for JADU creation, the maximum size for a JADU is 500 square feet. (Gov. Code, § 65852.22, subd. (a)(1), (a)(4), and (h)(1))

10. Are there any owner-occupancy requirements for JADUs?

Yes. There are owner-occupancy requirements for JADUs. The owner must reside in either the remaining portion of the primary residence, or in the newly created JADU. (Gov. Code, § 65852.22, subd. (a)(2))

11. Are two JADUs allowed on a lot?

No. A JADU may be created on a lot zoned for single-family residences with one primary dwelling. The JADU may be created within the walls of the proposed or existing single-family residence, including attached garages, as attached garages are considered within the walls of the existing single-family residence. Please note that JADUs created in the attached garage are not subject to the same parking protections as ADUs and replacement parking must be provided onsite.

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Alcohol Related Uses (CDD)

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1. What kind of permit do I need to sell alcohol?

A conditional use permit is required to sell alcohol.  A conditional use permit is conditioned to mitigate any adverse impacts associated with alcohol related uses. Conditions of approval include time limits on the permit approval and hours of operation, in addition to other applicable conditions. A conditional use permit is a discretionary permit and requires specific findings to be made. The Zoning Administrator or Planning Commission are the final decision makers, and can deny an application if appropriate findings cannot be made to support the requested use permit.

2. I want to sell alcohol at my business. What should I do first?

All alcohol related uses require a conditional use permit prior to selling alcohol. Depending on the type of ABC license that you are requesting, an Administrative Use Permit (approved by the Zoning Administrator) or a Special Use Permit (approved by the Planning Commission) will be required. Please contact the Planning Division for additional guidance.

3. What documentation is required to submit a conditional use permit application?

An applicant must submit an Administrative or Special Use Permit application along with the submittal requirements for alcohol-related uses. You can find the Administrative/Special Use Permit application here and Alcohol Submittal Requirements here.

4. What is the process for obtaining a conditional use permit?

1. Staff takes in the alcohol related uses application and charges appropriate fees
2. Staff reviews the application and makes a completion determination (about 30 days). If the application is deemed complete, Staff will notify you via an incompleteness letter detailing the additional information required to continue processing the application.
3. Staff then schedules an applicant interview with City Staff (within 60 days of receipt of a complete application). 
4. Staff writes the staff report and schedules the application for a public hearing, if required. (30-60 days)

5. Do I need to obtain a conditional use permit with the City of Watsonville if I am transferring an existing ABC license to new ownership?

Yes, a change in mode or character of operation of a regulatory license, including a change in ownership, requires a new conditional use permit.

6. Do I need to obtain a conditional use permit with the City of Watsonville if I am changing the license type (I currently have a Type 20 ABC License and want a Type 21 ABC License)?

Yes, a change in mode or character of operation of a regulatory license, including a change in type, requires a new conditional use permit.

7. Is the City's conditional use permit to allow for the alcohol sales process the same as obtaining an alcohol license from ABC?

No, the City of Watsonville’s conditional use permit process is separate from obtaining a license from ABC. A conditional use permit is required from the City of Watsonville prior to issuance of the ABC License.

8. If I obtained a No-Fee Use Permit from the City of Watsonville and I sell my business, will the new owner have to obtain a conditional use permit?

Yes, a change in mode or character of operation of a regulatory license, including a change in ownership, requires a new conditional use permit.

9. Is there a time limit on a conditional use permit allowing for the sale of alcohol?

Yes, in accordance with WMC Chapter 14-25, a conditional use permit  expires after 20 years. At that time, an applicant must reapply for a new conditional use permit.

10. Does the City of Watsonville have separation requirements for alcohol licenses?

Yes, the City requires a minimum distance between certain ABC License types. You can find information regarding separation requirements in the City’s Alcohol Ordinance. If you have additional questions, contact the Planning Division for assistance.

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Building Division

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1. Where do I get a permit?

Permits are issued by the Building & Safety Division at the Community Development Department which is located at 250 Main Street.  On some simple jobs, a permit can be obtained during the first visit. However, in most circumstances, more time will be needed to review the plans in detail prior to issuing any permits.

2. What happens if I build without a permit?

If you begin construction without the required permit(s), a "Stop Work" will immediately be issued by an Inspector. You will be required to apply for the permit(s) and pay fees (up to double the amount of the original fee).   After the permit has been properly issued, you will then be required to uncover any work which has been covered so that it may be inspected prior to the release of the Stop Work.  In some cases, regulations or codes may not permit the type of construction that has been done. In this case, you may be required to replace or restore the area to its original condition prior to your construction.

3. What other information do I need to supply in order to apply for a permit?

When applying for a permit, the following information is required to complete the permit submittal: 

• Description of the work,
• Location of the project (address),
• Legal owner's name, address and phone number,
• Valuation of the proposed work (Valuation includes all labor and materials, all lighting, heating, ventilation, water supply, plumbing, electrical, fire sprinklers, and elevator equipment.), The valuation will not determine the permit cost. 

4. Who can obtain a permit?

Permits may be issued to: 

• Property owners (for work on owner-occupied single-family or otherwise allowed by state law).
• Licensed contractors.
• Certified Agents with a Letter of Authorization signed by the owner.

When a permit is issued, the signature and identity of the applicant must be verified. A California Driver's License, State of California Identification Card, or other positive identification will meet this requirement. Contractors are required to have a current City of Watsonville Business License and current State of California Contractor's License. If employees are to be used, Workers' Compensation Insurance Company and policy number must be supplied.

5. How much will the permit cost?

The cost of building permits is based upon the City's fee schedule.   Payment of fees may be made in the form of cash, personal checks, money orders, or Visa and Master card.  Contact the Development Center if you would like to have an estimate of the fees for your project.

6. What are your hours for issuing permits?

Permits are issued between 8 a.m. to 12 noon and 1:30 p.m. to 4 p.m., Monday through Friday.

7. When don't I need a permit?

Most major projects will require permits of some kind (building permits and/or planning permits).  This is necessary to ensure that all buildings meet minimum standards which protect its occupants and neighbors in everyday living and in the case of emergencies or natural disasters. Some minor projects are allowed without obtaining building permits.   However, depending upon the project, other permits (planning permits, encroachment permits, special activities permits, etc.) may be required. In either case, the construction of such projects should be in conformance with all applicable codes. Some of the projects which do not require a building permit are: 

• Retaining walls or planter boxes which are no more than 4' in height (measured from the bottom of the footing to the top of the wall) and do not support another structure, fence, or take on additional soil loads.
• Wood or chain link fences not greater than 6' high.
• Decks and platforms less than 30" above grade, and not attached to a structure.
• Exterior stairs that are within 30" of grade, have less than four risers (if residential) or less than two risers (if non-residential), and are not a part of an exiting system.
• Pools which are entirely above the adjacent grade and have a maximum capacity of 5,000 gallons.
• Single story detached buildings used as tool and storage sheds, playhouses, etc., as long as the floor area does not exceed 120 square feet and does not have plumbing, electricity, or heating.

Minor improvements typically not needing a permit: 

• Interior or exterior painting,
• Installing draperies or blinds,
• Installing carpeting or resilient floor covering,
• Constructing store fixtures (display cases), and removable partitions under 5 feet-9 inches,
• Constructing uncovered concrete patios,
• Changing fixtures and utility outlets, such as lighting and light switches.

These examples are only some of the exempted projects which are listed in various code books. Not all exempted projects have been included. Contact the Building & Safety Division for additional information. 

8. Is it possible to reinstate a cancelled building permit application?

No, a cancelled building permit application cannot be reinstated. Customers must reapply for a new permit.

9. What time is building construction allowed? Can work be done on weekends?

Building construction hours are as follows:
•Monday through Friday – 7 AM to 7 PM
•Saturday – 10 AM to 4 PM
Work is not allowed on Sundays and/or any other time without prior approval from the Community Development Director.

10. Who do I contact to file a complaint about illegal construction activity?

Please call our main office at (831) 768-3050 during business hours to report illegal construction activity. You may also file a complaint online 24 hours a day, seven days a week by visiting our website and filled out the

Code Enforcement Complaint Form

11. What are the hours for the public service counter?

The public service counter hours are 8 a.m. to 4 p.m., Monday through Friday. The counter is closed during lunchtime from 12 to 1:30 p.m. Over the Counter permit processing is currently suspended due to the COVID-19 pandemic.  

12. What percentage of construction and demolition materials must be recycled?

Because construction and demolition materials are a significant and growing part of landfill waste in California, the City of Watsonville and the California Green Business Standards Code require recycling of at least 65% of materials generated at construction and demolition projects. The City has developed the Construction Waste Management Plan in order to help contractors meet the requirement. 

For more information, click 

here

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Cannabis Facilities (CDD)

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1. Is there a limit on the number of facilities allowed in the City?

Yes.  The number and types of cannabis businesses allowed in the City are outlined below:

• 6 cultivation permits (up to 22,000 sf, indoor)
• 15 manufacturing permits
• 3 processing permits
• 3 retail dispensary permits
• 2 distribution permits
• Testing permits
• Up to 7 non-storefront delivery permits for cultivator/manufacturer/processors

2. How many permits are available at this time?

License Type	Cultivation	Manufacturing	Distribution	Processing	Retail	Testing	Non-storefront delivery*
# open market	0	14	1	1	2	Unlimited	6
# equity set-aside	1	1	1	1	1	1	1

* Non-storefront delivery permits may only be obtained as an add-on permit to a permitted cultivation, manufacturing, or processing facility in good standing within the City of Watsonville.  

3. Do I need to make an appointment to submit my application?

No. Because of COVID-19 Shelter in Place Orders, the Community Development Department is not open to the public. All applications are required to be submitted via mail.  Applications must be postmarked by 4:00 p.m. Thursday, October 1, 2020.

4. What form of payment will the City accept?

The City will only accept payment by certified check, cashier’s check, or money order made payable to The City of Watsonville.

5. Where do I mail my completed application?

Please send your application and payment to:

City of Watsonville

Community Development Department

250 Main Street

Watsonville, CA 95076

6. I do not want to send my application through the mail. Is there a more secure way to submit my application?

Yes.  We have a utility payment drop box behind our building on Union Street in which you may drop off your application if you do not want to put it in the mail.  The utility payment drop box is checked by staff daily.  Be sure to address the application to the Community Development Department.

7. Are there separation requirements for cannabis facilities from residential and other uses?

There are separation requirements for all cannabis facilities.  The table is listed below:

Separation Requirements
	Cultivation	Manufacture	Distribution	Testing	Retail
School (K-12)*	600’	600’	600’	600’	600’
Park	600’	600’	600’		600’
Residential zone	250’	250’	250’		250’
Legal residential use	100’	100’	100’		100’
Faith based facility, licensed daycare, preschool or library	600’	600’	600’		600’

* Separation distance from K-12 schools shall be measured from property line to property line. Separation distance for cultivation facilities shall be measured from parcel line of sensitive use to nearest wall of cultivation facility. Separation distance for all other cannabis facilities shall be measured by path of travel from nearest parcel line of sensitive use to the front door of the facility. Separation distance from K-12 schools shall be measured from property line to property line. 

8. How do I find out if a potential business location meets the ordinance requirements?

You must submit an application for a Zoning Verification Letter to determine whether the potential business location meets ordinance requirements, including required separation from sensitive uses.

To download an application for a Zoning Verification Letter, click here.

9. Is there a map showing potentially eligible sites?

The separation requirements are different for cultivation, processing, distribution, testing, manufacturing, and retail sales of cannabis. Maps showing potentially eligible cannabis facility locations are listed below. Please note that determination of eligibility can only be obtained through a Zoning Verification Letter.

• Cultivation/Processing
• Retail
• Manufacture/Distribution
• Testing

10. What is the application process for a cannabis facility?

Pre-Application.  All applicants must submit a Pre-Application during the identified application period on forms provided by the City.  A physical location is not required to be identified during the Pre-Application process, but will focus on the qualifications of the applicant team, general security requirements, and operations plan, among other things. 

Interview. The City will interview up to 3 more applicants than the number of available permits for each business category.  The applicants invited to interview will be those with the most competitive Pre-Application package.  Business invited to interview must pay the additional interview fee within 5 business days of notification of interview.

Conditional Use Permit. The most competitive applicants after the interviews will be invited to apply for a Conditional Use Permit to establish a cannabis business.  The applicant will have 6 months to secure a physical location and obtain approval of all required local and state permits.

11. Can I apply for a cannabis permit at anytime?

The City will only accept applications for cannabis permits during specific application periods.

12. Do all owners, managers and employees need a criminal background check?

The revised ordinance only requires background checks for owners and managers.

13. How is the background check conducted?

Background checks will be conducted through a third party consultant during the pre-application process. The fee for each individual is $300 and paid directly to the third party.  The entire process is completed online through a secure portal. Those applicants invited to apply for Conditional Use Permits must then submit for Live Scan background checks.

14. Do all owners, managers and employees need to obtain an identification badge?

Yes, all owners, managers and employees must be issued an identification badge from the Police Department, in accordance with WMC Section 14-53.208. No owner, manager or employee shall engage in any activities associated with a cannabis business without first obtaining a valid identification badge.

15. What is involved with a Live Scan criminal history check?

The Live Scan process involves submitting fingerprints to the DOJ, which will review for criminal offender record information (CORI). CORI reports will be provided to the City of Watsonville for the sole purpose of determining eligibility for operating a cannabis facility. Those who do not meet criminal history eligibility requirements will be disqualified.

To download a request for Live Scan form, please click here.

16. How do I obtain an identification badge?

Here are the steps for obtaining an identification badge:

• Call Angie Jauregui at (831) 768-3386 to schedule an appointment.
• Download an application form.
• Turn in a completed application form to the Police Department located at 215 Union Street. 
• Bring a valid form of ID with you (e.g., driver’s license).
• A picture will be taken of the applicant.
• There is a fee per identification card.  Accepted forms of payment include:
  • Cash
  • Debit / Credit Card (No American Express) 
  • Check (payable to City of Watsonville) 
  • Money Order

17. What are the fees to apply for a Cannabis Use Permit?

The fees for the cannabis application process are:

Application	Fee
Cannabis Pre-Application	$4,200
Cannabis Interview	$3,700
Cannabis Special Use Permit	$3,738
Cannabis Administrative Use Permit	$1,508

18. What is an equity applicant?

The City of Watsonville adopted an ordinance to mitigate the barriers to equity within the commercial cannabis market place for populations that have been negatively or disproportionally impacted by cannabis criminalization and for pursuing aid from compassionate cannabis care programs. The ordinance can be found here. Equity applicants are those that have submitted documentation to the City in compliance with the Equity Ordinance that prove that they have been negatively impacted by cannabis criminalization and from pursuing compassionate care programs.

19. How do I find out if I qualify as an equity applicant?

In order to qualify as an equity applicant or equity business, please refer to the application for equity status. 

20. What benefits will the City provide to equity applicants?

One permit from each cannabis business category is set aside for equity applicants, so that equity applicants will only be competing against other equity applicants for that license.  Equity applicants are exempt from paying application fees. However, any fees associated with Live Scan or background checks are the responsibility of the equity applicant.

21. Can I sell my cannabis use permit to another business?

Cannabis Use Permits are not transferrable. They are issued to a business entity and do not run with the land. If a Cannabis Use Permit is surrendered or revoked, the City may open up an application period for applicants to apply for that permit.

22. I am considering bringing on additional investors. Do I need to contact the City?

The City requires a modification of your Use Permit anytime there is a change in ownership of the business.

23. I have an existing cannabis cultivation business in the City. What permit do I need to expand my cultivation area?

The revised ordinance allows cultivation on up to 2 parcels, up to 22,000 square feet in area.  If the expanded cultivation area or property will be financed with new investors or a new ownership structure, a new Use Permit will be required.  If you are proposing to expand using the same ownership structure and investment group, a Minor Modification to your existing Use Permit will be required.

24. I have an existing cultivation and/or manufacturing business in the City and I want to apply for a non-storefront delivery permit. What do I need to do?

The non-storefront delivery permits will only be processed during the application period and will be competitive.  Permits for non-storefront delivery for existing cultivation/manufacturing businesses will be through a Minor Modification application if the same ownership and financing structure are to be used as the existing cannabis business.

For new manufacturing/cultivation/and or processing businesses that are applying for a permit during the application period, the application must indicate all permits being applied for.

25. I want to apply for multiple permits during the application period. Do I have to pay separate permit fees for each type of permit?

Yes.  A permit application fee is required for each type of cannabis business.

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Child Passenger Safety

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1. How can I check if my child is secured in their car seat properly?

View the Car Seat Checkup (PDF) document.

2. How do I know if my child is ready to use a safety belt without a booster?

Learn how the New Law Protects California Kids (PDF).

3. How do I choose the best car seat for my child?

Learn how to choose the best car seat for your child (PDF).

4. I got this great deal on a car seat at a garage sale. Is it okay to use?

Learn about Recycled Car Seats (PDF).

5. How long does my child have to stay in a car seat or booster?

View the Car Seat Safety Law (PDF).

6. Is my child in the right car seat?

Learn how to find the right car seat.

7. Do you have any car seat safety tips?

Visit the Safe Kids Worldwide website.

8. What is the current law regarding car seat and booster seat use?

Learn about Child Passenger Safety (CPS) in California.

9. How do I know if my car seat has been recalled?

To check if a car seat has been recalled, you can call the manufacturer or check the most current recall list from SafetyBeltSafe U.S.A. If there has been a recall, the broken or defective part must be replaced before use.

Visit Safety Belt Safe

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City Attorney

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1. Can I get copies of building plans of existing buildings from the City?

The City is regularly asked whether and under what circumstances building
plans are available for public review and whether they are public records. View the relevant law.

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Code Enforcement

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1. How may I file a complaint?

In person: our office is located at 250 Main Street. Office hours are Monday through Friday, 8:00 a.m. 12:00 p.m. and 1:30 p.m. to 4:00 p.m.

Telephone: Our office number is 831-768-3050. You can call anytime during regular business hours and speak to a staff member to file your complaint. If the line is in use please leave your complaint information with your name and number. A staff member will call you back to get any additional information needed.

Online: Complaints may be filed online 24 hours a day, seven days a week by visiting our

Code Enforcement Complaints Form page.

2. Are complainants required to identify themselves?

Complainants must leave their name and number. This information is for City use only and will not be released to any other party.

To file a complaint online, please visit the Code Enforcement Complaints Form page.

3. How do I know if I have a violation on my property?

Code Enforcement has many methods of initiating contact. The standard Enforcement tool is the “Notice of Violation.” This is a printed or hand written hard copy document that lists general common violations and detailed required corrective actions to resolve the complaint. The Code Enforcement Officer may add more detailed descriptions of the violation, or describe other violations not listed on the form.

In most cases, Code Enforcement Officers will try to make contact with occupants by knocking on the door or ringing the doorbell. If there is no answer at the door, the Notice is left in a conspicuous place. The same Notice will also be mailed to the property owner of record.

For more information, visit the Code Enforcement page.

4. What happens if I have a violation?

Once a violation has been observed, it is the intent of Code Enforcement to have the property owner/resident to come into voluntary compliance. To accomplish this, the Code Enforcement Officer will issue a Notice and give timelines of 5 to 30 days to take whatever action is required to correct the problem. The Code Enforcement Officer has the option to give fewer days to correct the violation.

An example of a quicker correction period would be a vehicle under repair left unattended on blocks or jack stands or any life safety situation.

On the scheduled compliance date, a follow-up inspection will be conducted. If the violation is still on the property an Administrative Citations will be issued. Once the Administrative process is exhausted, it is possible that a civil court process may be initiated.

Visit the Code Enforcement page for more information.

5. What are common violations that occur within the City?

The Community Development Department receives numerous complaints, covering a wide range of problems. The following is a listing of some common complaints received:

Parking on un-improved surfaces: The City of Watsonville Municipal Code requires that all parking surfaces be of concrete or similar non-combustible materials. Parking in the required landscape areas, residential front yard areas in excess of 60% of the frontage or un-improved areas of the property is strictly prohibited.

Abandoned vehicles on private property: The storage of abandoned, wrecked, dismantled or inoperative vehicles, or parts thereof, on private property, is hereby found to create a condition tending to reduce the value of private property, to promote blight and deterioration, to invite plundering, to create fire hazards, to constitute an attractive nuisance, to create a harborage for rodents and insects, and to be injurious to the health, safety, and general welfare. Therefore, the presence of an abandoned, wrecked, dismantled, or inoperative vehicle, or part thereof, on private property, is hereby declared to constitute a public nuisance.

Overgrown and/or neglected landscaping: Lawns, grass or grass like ground coverings, hedges and bushes shall be trimmed and kept from becoming overgrown and unsightly where exposed to public view and where the same constitute a blighting factor depreciating adjoining property and impairing the good character of the immediate residential or commercial neighborhood.

Moveable or Temporary Structures: Tents, canopies and/or metal storage sheds are not permitted in areas visible from the public right of way.
Abandoned Personal Property: Property Owners are responsible to maintain areas between the curb and front of the house free of litter, weeds, trash, refuse, debris or abandoned personal property or storage of things such as furniture, appliances, plumbing fixtures, equipment, and like devices.

To learn more about Code Enforcement, visit the Code Enforcement page.

6. What can I do if I get a notice and do not understand what the violation is?

Call your Code Enforcement Officer. The front lower portion of the notice contains the phone number of the issuing Enforcement Officer. Code Enforcement encourages you to call, not only if you have received a violation, but also to answer any questions you may have regarding your neighborhood. Code Enforcement is here to work with you to ensure that our community will remain a highly valued place to reside.

If you have further questions, please call Code Enforcement at 831-768-3050.

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Composting at Home

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1. What do I do with my bin if I no longer want to compost?

Contact Customer Service at (831) 768-3133 and your bin will be picked up at no charge. The $10 fee is non-refundable. The compost bin is property of the City of Watsonville.

2. What can be used as a proof of address?

• City of Watsonville utility bill
• Energy provider bill
• Bank statement
• Tax assessment
• California ID
• A bill

3. What's composting in a nutshell?

Composting is a natural, biological process that recycles organic materials such as food scraps, leaves and yard trimmings into a rich (fertile, dark, sweet smelling) soil-like material called compost or humus (pronounced hyu, like you.) It improves the health of both soils and plants when added to the garden or indoor plants.

4. What an be composted?

Materials like vegetable and fruit scraps, eggshells, coffee grinds, tea bags and much more can be placed in a container to decompose. Almost anything that is organic material and not animal based is a good candidate for composting.

5. Are residents required to compost?

This is a voluntary program for residents who want to participate in diverting food scraps from the landfill and instead composting in their own backyard.

6. How does composting help the environment? What are the benefits?

• This program helps the City's climate action plan to reduce methane emissions and organic waste diversion goals.
• Composting is a natural alternative to chemical fertilizers
• Composting reduces waste and conserves landfill space
• Composting can save money by lowering how much goes into your garbage container

7. Why is the City charging $10?

These funds will cover training and delivery services provided

8. Why is composting food scraps better than throwing them in the garbage?

Composting makes a valuable soil amendment. Through this process of decomposition, food scraps and yard trimmings remain as beneficial natural resources instead of becoming wastes, and entering the waste stream. Our food comes from nature, so better to put it back where it came from. In nature, the concept of waste does not exist!

9. How much of my garbage is food?

According to the EPA, 30% of household waste is food. This can be composted instead of throwing it away in the garbage can

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Earth Day 2023

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1. How can I participate in Earth Day 2023?

Complete and submit the Earth Day 2023 Application Form by Monday, February 20th. A person from the Earth Day committee will be in touch to inform you of your application’s status.

2. Are there special requirements to participate in Earth Day 2023?

Yes. To participate in this year’s Earth Day Celebration, organizations must provide:

• education and activities focused on at least one aspect of climate action

• at least one resource to help residents take climate actions to reduce, reverse, or prepare for the effects of climate change.

As an example: 

The organization Bike Santa Cruz County is applying to participate in Earth Day 2023.

Education: What aspect of climate action can their organization talk about and provide resources for?

Bike Santa Cruz County can offer information on how biking instead of driving places helps reduce greenhouse gas emissions in our city and therefore helps reduce and reverse climate change.

Resources: What resource or resources can Bike Santa Cruz County offer to support the aspect of climate action they are talking about?

Bike Santa Cruz County can offer safety tips and/or safety tools, or talk about rebates or other resources available to make it easier for Watsonville residents to acquire or ride a bike in town instead of driving a car. 

Activity: What engaging activity related to biking can Bike Santa Cruz County offer?

Some activities include:

• A game to test the audience’s understanding of bike safety

• A demonstration/game to teach and test how to properly wear a helmet, where to put safety reflectors on bikes, how to use hand gestures to ride safely on the street, etc.

3. Can I participate in Earth Day 2023 if I am a vendor/business?

No. We will not be accepting vendors at this event, except for the pre-selected, pre-approved food vendors. Our goal is to offer free climate action resources to our residents. 

4. I have participated in Earth Day in the past, will I be automatically invited back?

No. Participation and acceptance into this event will not be automatic. All organizations who wish to participate must submit an application form and meet the event requirements. 

5. Why is the format of Earth Day changing?

After careful consideration, the Earth Day Planning Committee has decided to refocus the Earth Day celebration on bringing climate action resources and education to our community to help prepare us for climate change and prevent further adverse effects in our city and the Earth at large.

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Engineering (CDD)

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1. How do I get an encroachment permit?

The Engineering Services Division issues permits for construction work within the right-of-way of public streets. Applicable projects include utility construction, construction of street improvements and temporary traffic controls. Permits are issued to properly licensed and insured contractors.

The application form with submittal requirements for the permit and insurance requirements are available to review and download.

2. Does the city have standard engineering details?

The City of Watsonville Public Works and Utilities Department has adopted Public Improvement Standards for street improvements, utility improvements, and engineering design standards.

New construction plans for public and private infrastructure improvements are reviewed by Community Development Department Engineering Services Division for consistency with these standards.

Learn more about the Public Improvement Standards.

3. Where can I read the City’s storm drain post construction standards?

The city adopted a post construction storm drain mitigation ordinance that is based on the Central Coast Regional Water Quality Control Board’s joint effort undertaken with small district communities to develop common storm drain development mitigation requirements.

For more information, review Post Construction Standards documents.

4. Where can I review the city’s development impact fees?

A list of the impact fees are provided online.

View the current Impact Fee Schedule (PDF).

5. How can I see what projects the City has out to bid?

The City of Watsonville uses eBidboard, a web-based bid management service as an electronic plan room. Potential contractors, subcontractors and suppliers may view current projects, register as plan holders, view the plan holders list, download plans and specifications, receive addendum notices and obtain bid results. This information is available free of charge.

View projects on eBidboard.

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Engineering (Public Works)

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1. How do you select the streets to be paved?

The City uses a Pavement Management Program (PMP) to assist with prioritizing streets to include in maintenance and rehabilitation projects. As part of this program the City is required to regularly inventory the condition of the streets.

Visit the Pavement Management Program page.

2. What is the rating on the condition of streets in Watsonville?

The City’s streets have an overall network PCI rating of 53, which is considered just inside the “good” condition rating.

Visit the Streets/Sidewalks page for more information.

3. How can I see what projects the City has out to bid?

The City of Watsonville uses eBidboard, a web-based bid management service as an electronic plan room. Potential contractors, subcontractors and suppliers may view current projects, register as plan holders, view the plan holders list, download plans and specifications, receive addendum notices and obtain bid results. This information is available free of charge.

Visit eBidboard to view projects.

4. Are these public improvement standards up to date?

Yes, they are updated on an ongoing basis to reflect current minimum and uniform requirements to be used by all developers, contractors and engineers for the preparation of plans and the construction of public improvements

For more information, visit the Public Improvement Standards page.

5. Who is responsible for maintaining the sidewalk, park strip area, and curb gutters?

The property owner is responsible for property maintaining this area (see City of Watsonville Municipal Code Title 7 Chapter 2). This responsibility includes maintenance of damaged or displaced concrete, abatement of weeds or debris, and the maintenance of trees and shrubs whether on private or public property. Replace and trimming of street trees and shrubs is further governed by the Parks & Community Services Department.

6. Can we have stop signs placed at intersections in our neighborhood to reduce speeding?

Adding a stop sign may not be the best solution. In fact, you may be surprised to learn, adding stop signs can sometimes make the problem worse.

To learn more about the usage of stop signs, please view the Stop Signs and Speeding (PDF).

7. Cars speed through my neighborhood, how can we get/request a speed bump?

The City will work with neighborhood groups to address speeding and other traffic related concerns.

We will work together on a tiered approach described in our Neighborhood Traffic Plan (PDF).

8. Why do we pay sewer fees?

Sewer fees pay for the complete operation and maintenance of the collection, treatment and pretreatment programs. The sewer fund is self-supporting and does not receive money from outside sources such as the General Fund.

View the Sewer Projects page for more information.

9. Does city staff replace the water mains?

Yes, the city’s water services division works on all of the city’s water main replacement projects.

View more information about Water Projects.

10. Why do the water mains have to be replaced?

More than half of the City’s water pipes are over 50 years old and are coming to the end of their expected lifespan. The City is taking a proactive approach by setting a goal of replacing 2 miles per year of old water pipes.

View more information about Water Projects.

11. What is the Chrome 6 Project?

In 2014, California became the first state to set a drinking water regulation specifically for chromium-6 (Cr6+). The new standard is 10 parts per billion (ppb). Our Water Division is working hard to meet the new standard as quickly and economically as possible. This includes testing and analysis of the best treatment systems to reduce Cr6+. Of our 12 wells, the 8 wells most affected are testing at an average of about 13 parts per billion of chromium-6.

The estimated cost of these new treatment systems is approximately $20 million, plus an additional $750,000 per year to operate.

View more information about Water Projects.

12. Who is liable for injuries caused by defective sidewalks?

The owner of property adjoining a sidewalk area is liable for injuries caused by that owner's failure to maintain the sidewalk area in a safe condition (see City of Watsonville Municipal Code on sidewalks, Title 7 chapter 2.)

13. How is the need for correction of landscape-related problems determined?

Visibility - When parkway strip shrubbery interferes with vehicle operator visibility, trimming to a maximum height of thirty inches is required. Thirty (30) inches maximum height, 25 feet minimum sight distance at corners).

Walkway and Gutter Clearance - Trimming of ground cover or shrubs is required when there is an encroachment onto the sidewalk or gutter and must clear seven ft. (7'+) over the sidewalk.

Obstacles in the Parkway Strip - Elimination of tree stumps, large rocks, trash, holes, and some built-up planters is required. When the parkway strip is unimproved or landscaped and there is a drop, the parkway strip must be filled with dirt or other material (no asphalt) to eliminate tripping hazards.

14. When is concrete repair needed?

Repair of the sidewalk concrete is required in the following circumstances:

• A vertical separation of more than one-half inch in sidewalk or concrete parkway strip.
• Ramping, where there is a rise or depression of more than one inch within a horizontal distance of eight inches in conjunction with a vertical separation.
• A separation or opening in a break or construction joint of 3/8 inch or more (Americans with Disabilities Act Standard).
• The breaking apart or spalling of concrete with a minimum depth of more than one-half inch.

15. When is curb and gutter repair required?

Curb and gutter repair is required in the following circumstances:

• Where a defect interferes with the safe and reasonable use by pedestrians and bicyclists, such as vertical or horizontal separations of more than one-half inch or there are broken away sections adjacent to a marginal walk or driveway approach.
• It is part of a driveway approach replacement.

16. What are the options available for completing the work?

Construction of curbs, gutters, and sidewalks in City streets may be performed by a "C8" or "A" licensed and insured contractor. A permit is required for concrete repair, and will be issued to licensed contractors for a fee by Community Development. You can also enter into a contract with Public Works to have the repairs made with a 12-month interest free loan.

17. How does one go about finding a contractor?

With technology, you can now search the internet for local contractors or you can look in the yellow pages of the phone book. The "C8" or "A" licensed contractor selected must secure a concrete construction permit from Community Development.

18. Are there inspections and standards for concrete repair work?

Yes, all work and materials must be in conformance with the City of Watsonville Standard Specifications for Public Works Construction and Parks and Recreation ISA Standards.

Before placing any concrete you must have the forms, base, tree root removal, and saw cuts inspected. After approval, a City-approved concrete mix must be used. Finish must be a light brook finish with score marks to match the existing sidewalk. After the work is completed, you must call for a final inspection. A permit is required for all concrete work in the public right-of-way. To obtain a permit or arrange an inspection, call (831) 768-3110.

19. Is the property owner responsible for repairs if the concrete damage is caused by a tree?

In an effort to beautify our City's neighborhoods, street trees are encouraged in front of each residence. The property owner is responsible for the maintenance of the street tree and for the cost of concrete repair, even though the concrete may have been raised by the street tree. Certain species of trees may raise concrete if preventative maintenance is not performed.

In extreme cases, street trees cannot be saved and must be removed before the sidewalk and/or curb and gutter can be replaced. City standards require replacement of the tree, to be selected from a list of approved street trees. Proper tree selection is critical and is reviewed by the City Arborist. The tree permit process in these cases must be pursued before a concrete permit can be issued. Tree permits are issued by the Public Works Director. Tree work permitting is governed by Chapter 7-11.

20. What measures should be taken to minimize concrete displacement by tree roots?

To reduce the chance of future concrete displacement, trees can be root-pruned and a root barrier installed. Care must be taken when root pruning to avoid damaging underground utilities.

Also deep-watering the tree, that is, applying a slow trickle of water over a 24-hour period, encourages deeper root growth which reduces the chance of sidewalk damage.

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Environmental Review FAQs (CDD)

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1. What is CEQA?

The California Environmental Quality Act ("CEQA") is a State statute that requires that public agencies identify the impacts of their actions on the environment and, if possible, avoid or mitigate those impacts.

2. Where did CEQA come from?

The impetus for the California Environmental Quality Act (CEQA) can be traced to the passage of the first federal environmental protection statute in 1969, the National Environmental Policy Act (NEPA). In response to this federal law, the California State Assembly created the Assembly Select Committee on Environmental Quality to study the possibility of supplementing NEPA through state law. This legislative committee, in 1970, issued a report entitled The Environmental Bill of Rights, which called for a California counterpart to NEPA.

Later that same year, acting on the recommendations of the select committee, the legislature passed, and Governor Reagan signed, the CEQA statute. California was the first state to adopt its own “mini-NEPA” to identify and reduce the environmental impacts of new state projects, attempting to expand the factors balanced in decision-making, to add environmental goals to economic and social goals. While CEQA originally only pertained to projects sponsored or approved by state agencies, CEQA was expanded during the 1970s to include all California development proposals – public or private – that are subject to the discretionary approval of a public agency.

3. When does CEQA apply?

CEQA applies to actions by a local agency that are: (1) discretionary; and (2) constitute a “project” as defined by CEQA. 

An action is discretionary when it requires the exercise of judgment.¹ The action is a project if it may cause a direct physical change in the environment, or a reasonably foreseeable indirect physical change in the environment.²  The term “project” is “given broad interpretation in order to maximize protection of the environment, therefore the general rule is, if it’s not clearly seen that the item it is not a project, then treat it as a project.”³

Notes: 

1. “Discretionary project” means a project which requires the exercise of judgment or deliberation when the public agency or body decides to approve or disapprove a particular activity, as distinguished from situations where the public agency or body merely has to determine whether there has been conformity with applicable statutes, ordinances, regulations, or other fixed standards. 
2. Cal. Pub. Res. Code § 21065.
3. Azusa Land Reclamation Co. v Main San Gabriel Basin Watermaster, 52 Cal.App.4th 1165, 1189 (Cal. App. Ct. 1997). 

4. Who does it affect?

A public agency must comply with CEQA when it undertakes an activity defined by CEQA as a "project." A project is an activity that may cause either a direct physical change in the environment or a reasonably foreseeable indirect change in the environment, and is undertaken by a public agency, or a private activity which must receive some discretionary approval from a public agency (meaning that the agency has the authority to deny the requested permit or approval or impose conditions on approval).

Most proposals for physical development in California are subject to the provisions of CEQA, as are many governmental decisions that do not immediately result in physical development (such as adoption of a general or community plan). Every development project that requires a discretionary governmental approval will require at least some environmental review pursuant to CEQA, unless an exemption applies.

5. How is it implemented?

Public agencies are entrusted with compliance with CEQA. A public agency having authority to approve or disapprove a project is designated the CEQA Lead Agency, and is responsible for complying with CEQA for that project.  

Compliance with CEQA is usually undertaken in a three-step process. In the first step, the Lead Agency determines if the action being considered is a “project” under CEQA.  If the project is deemed to be a project, the Lead Agency then determines if the project is exempt from CEQA. If the project is not exempt from CEQA, the Lead Agency determines whether the project is likely to result in a significant impact on the environment that cannot be mitigated to a less than significant level (often by completing a CEQA checklist).  If the answer to that question is yes, the Lead Agency must prepare an Environmental Impact Report (EIR). If it is no, they may prepare an Initial Study/Negative Declaration (IS/ND) or Initial Study/Mitigated Negative Declaration (IS/MND).  

CEQA is a self-executing statute.  Compliance with CEQA is enforced, as necessary, by the public through litigation or the threat of litigation.  While the Natural Resources Agency is charged with the adoption of CEQA Guidelines, it is each public agency's duty to determine what is and is not subject to CEQA.  As such, the Natural Resources Agency does not review the facts and exercise of discretion by public agencies in individual situations. In sum, the Agency does not enforce CEQA, nor does it review for compliance with CEQA the many state and local agency actions that are subject to CEQA. CEQA’s implementation falls largely on state and local governments, and special districts. 

6. Does my project qualify for an Exemption?

After it is determined that an activity or action is a “project” under CEQA, the Lead Agency will next consider whether a specific CEQA exemption applies.

In order to determine whether a project qualifies for an exemption, the Lead Agency evaluates whether the project fits into any of the statutory or categorical exemptions listed in Articles 18 and 19 in the State CEQA Guidelines, respectively. If it is plainly clear that the activity has no potential to result in any significant environmental impacts, a “common sense” exemption may apply [State CEQA Guidelines Section 15061(b)(3)].

7. What are Exceptions from Exemptions?

If a project falls within any of the categorical exemption classes, the Lead Agency must next evaluate whether any exception to the exemptions apply. These exceptions to the exemptions define circumstances that override or negate the agency’s ability to use a categorical exemption. In other words, if an exception applies, then the project no longer qualifies for a categorical exemption. The exceptions are described in Public Resources Code Section 21084(c), (d), and (e) and State CEQA Guidelines Section 15300.2. These exceptions apply (and therefore a categorical exemption does not apply) where:

• The project is located in a sensitive environment such that the project may impact an officially mapped and designated environmental resource of hazardous or critical concern;¹
• The cumulative effect of successive projects of the same type in the same place, over time, is significant;
• The project may have a significant environmental impact due to unusual circumstances;
• The project may damage scenic resources (i.e. trees, historic buildings, or rock outcroppings) within an official state scenic highway;
• The project is located on a listed hazardous waste site; or
• The project may a cause substantial adverse change in the significance of a historical resource.

If any of these exceptions apply to the project or the project site, the agency or governmental unit cannot use a categorical exemption and must instead proceed with environmental review under CEQA.

Notes:

1. This exception only applies to Class 3 (existing facilities), Class 4 (minor alterations to land), Class 5 (minor alterations in land use limitations), Class 6 (information collection), or Class 11 (accessory structures) exemptions. This exception does not apply to any other categorical exemption.

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FAQs Watsonville Waste Reduction Ordinances

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1. When will this ordinance go into effect?

Each component of this ordinance goes into effect as follows: 

 August 8, 2019

○ Prohibited sales and use of plastic foam (Styrofoam) products. This includes all food service ware, as well as coolers, containers, ice chests, shipping boxes, pool or beach toys, packing peanuts or other packaging materials, etc. 

 Jan 1, 2020

○ Prohibited use and distribution of straws, unless specifically requested. No straws provided shall be wrapped in plastic. 

Jan 1, 2022

○ All disposable food-service ware (take-out and dine-in) is required to be compostable and clearly labeled with the BPI compostable logo (as defined by ASTM standards). 

○ Self-bussing food service vendors must provide three color-coded bins clearly labeled for food scraps  (green), recyclables (blue), and garbage (black). 

○ Required $0.10 customer charge for single-use cups to encourage the use of reusable cups and bottles. Customers with EBT and WIC cards are exempt from the charge. 

○ Charges for single-use cups shall be clearly identified pre-sale for the customer on any ordering platforms and identified separately on any post-sale receipt. 

○ The $0.10 customer disposable cup charge goes directly back to the business 

2. What types of compostables food-service ware products are accepted?

Beginning January 1, 2022, all disposable foodware products must be certified compostable as defined by the American Society for Testing and Materials (ASTM) or as defined by the City of Watsonville’s Organics processing contract for disposal. When you buy a product labeled "compostable," look for the BPI compostable logo, this has been certified ASTM. To learn more and/or to find certified compostable food-service ware products that meet ordinance requirements visit this site https://bpiworld.org/ or click here.

3. What food-service ware products are not allowed?

As of August 8, 2019, it is prohibited the sale and use of all plastic foam (Styrofoam) foodware. After January 1, 2021, disposable plastic food-service ware products are prohibited for take-out and dine-in. This includes, but not limited to: all food containers, clamshells, bowls, plates, trays, cartons, cups, lids, straws, stirrers, forks, spoons, knives, and other items designed for one (1) time use for prepared foods, including, without limitation, service ware for eat-in and take-out foods and/or leftovers from partially consumed meals prepared by food providers. 

4. Where can businesses purchase acceptable compostable foodware in Watsonville?

Check with your preferred local vendor to see if they carry these products. If not, encourage your vendor to carry them. Below is a list of nearby vendors that sell certified compostable foodware and other products that meet ordinance requirements. Remember to ask for the BPI Compostable logo. To find other certified compostable food-service ware products that meet ordinance requirements visit this site https://bpiworld.org/ or click here.

Click this link to see a list of the local wholesale vendor of compostable products in Watsonville.

5. Does this ordinance apply to food trucks, farmers’ markets, or events

Yes, this ordinance applies to all food service providers, meaning any business, vendor, organization, entity, group or individual, including retail food establishments, located in the City of Watsonville that offers food or beverages to the public.

6. Where should compostable packaging be disposed of?

Compostable food service ware must go into the garbage bin (never in the recycling bin). 

7. Should I throw compostable foodservice ware into the food scrap, recycling, or trash bin for disposal?

All compostable products should be disposed of in the garbage bin and never in the recycling bin.  

8. Where does the $0.10 customer charge for a disposable cup go?

The $0.10 customer disposable cup charge goes directly back to the business.

9. Why will businesses be charging a $0.10 customer charge for disposable cups?

This charge is to help change consumer behavior towards bringing reusable cups since single-use cups create unnecessary waste and pollute our environment. This charge is also to support the businesses in moving over to the more sustainable option of compostable cups (and food service ware in general).

10. Does the City get any money for the customer cup charge?

No. All of the customer cup charges go directly back to the business.

11. To avoid the $0.10 cup charge, can customers use their own reusable cups for any type of beverage?

Yes! It is encouraged that customers choose re-usable options for many single-use items, including cups. This is a critical part of meeting the new challenges in the world of recycling and garbage. Fewer and fewer products are recyclable. Reducing single-use products also helps keep litter off the streets and from entering our storm drains which lead to our waterways. Additionally, it helps prevent carbon emissions which contribute to climate change. Every single-use product must be manufactured, shipped, and then disposed of which takes energy to produce and then to transport. By choosing reusable cups, bags, water bottles, and more supports efforts to reduce the impacts of climate change. 

12. Is anyone exempt from the $0.10 customer cup charge?

Yes, all customers demonstrating, at the point of sale, a payment card or voucher issued by the California Special Supplemental Food Program for Women, Infants, and Children (WIC), or an Electronic Benefit Transfer Card (EBT) are exempt from the single-use cup charge.

13. Are customers allowed to use their own reusable containers for drinks and food?

California Assembly Bill 619 was passed in July 2019 and explicitly allows reusable food containers to be refilled by either the owner/operator of a food facility or the consumer. Consumers may supply their own reusable containers. Facilities may accept returned containers from consumers for reuse.

14. Who will be enforcing this new ordinance? Will there be penalties for non-compliant businesses?

The City of Watsonville will be working with the businesses during the transition. If a business does not show progress towards the ordinance after the enforcement period begins, the City of Watsonville may enforce the provisions of this chapter under Municipal Code Chapter 1-2.

15. Who can I contact about help getting the three-bin waste stream system set up at my business?

We recognize that every business has different space constraints and limitations. The City of Watsonville offers assistance in getting your three-bin waste stream system set up so that you can successfully meet the requirements. Please contact Customer Service at 768-3131 to schedule a site visit. 

16. If I have more questions about this ordinance, who can I talk to to learn more?

For more information, please contact Public Works Customer Service at 768-3133.

17. What do I do with extra garbage?

City of Watsonville residents can drop off recyclables, yard waste, and extra garbage at the Waste and Recycling Drop-off. Use this facility to dispose of occasional extra materials that do not fit in your recycling or garbage cart. Loads must be covered with a tarp. This service is available for residents of the City of Watsonville only. Address verification will be required. Wastes generated outside Watsonville city limits are not accepted.

The Waste and Recycling Drop-Off is open: 9:00 a.m. to 2:30 p.m. Tuesday - Saturday

18. How do I order business waste service?

Call 831.768.3133

State law and local ordinance requires recycling and trash service for all businesses without real physical space restrictions. Businesses that make over 2 yards of trash weekly and over 20 gallons of organic waste OR under 2 yards of trash weekly and over 10 gallons of organics a week must subscribe to organics collection service by calling customer service at 831.768.3133. 

Business Organics Collection Web Page

Customer Service page.

19. What is my organics/trash/recycle service schedule?

Green Organics Bins are collected weekly on the same day as trash collection. Comingle food and yard waste in the bin with a green lid.

Blue Recycling Bins are collected every other week on a schedule.

Gray Trash Bins are collected weekly by schedule

Commercial Trash/Recycling/Organics Container Service depends on your scheduled day of service. Refer to your schedule or call 831.768.3133 to inquire.

20. What are the rules of the Watsonville single use bag ordinance?

Businesses shall charge $.25 per single-use plastic bag or 40% recycled paper bag to encourage the use of reusable bags (municipal code sec. 6-7). This does not apply to take-out food, produce, WIC, or State Food Stamp recipients. Bag charge documentation is required. Read the full Single-Use Plastic Carryout ordinance here.

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Fire Code (CDD)

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1. I am building a new building, do I need to install fire sprinklers? If so, what kind?

Pt. 1: With a few exceptions, all new structures regardless of type of construction and/or floor area are required to be protected by a fire sprinkler system.

1. Private garages, sheds and carports less than 1,000 square feet and separated from other structures are typically exempt

2. Sheds more than 1,000 and less than 3,000 square feet are exempt provided that the proposed occupancy does not pose an abnormal or high fire hazard or fire load

3. Agricultural buildings not exceeding 25 feet in height and with 60 foot setbacks in all directions from other buildings and property lines

4. Group B & M less than 500 square feet when detached and separated from other structures (stand-alone parking lot kiosks)

5. Greenhouses of non-combustible construction

6. Public school state-funded construction projects

Pt. 2: There are 3 basic fire sprinkler system design standards, NFPA 13, NFPA 13-D and NFPA 13-R. The standard used will be dependent on the type of occupancy that you are building. Single and two - family dwellings require the installation of a NFPA 13-D system. Residential structures (multi-family) up to 4 stories in height typically will require a NFPA 13-R system, unless it is also associated with a parking garage (podium) which would then be a combination of a NFPA 13 and NFPA 13-R. All other occupancies will require a NFPA 13 fire sprinkler system.

2. I am remodeling an existing building, do I need to install fire sprinklers? If so, what kind?

Pt. 1: With the exception of one-and two-family dwellings, a fire sprinkler system will be required when an extensive renovation or remodel is done to more than 50% of the gross floor area.

Pt. 2: When an addition is made to a commercial structure that is less than 6,000 square feet that causes the completed structure to exceed 6,000 square feet in gross floor area.

Pt. 3 When an addition equal to or greater than 10% gross floor area is added to a structure that already exceeds 6,000 gross square feet.

Pt. 4 When the structure exceeds 6,000 gross square feet and an extensive renovation or remodel is done to more than 50% of the gross floor area.

Pt. 5 There are a number of other requirements that are occupancy specific that have different threshold limits based on the occupancy. The best way to determine if your project will require the installation of fire sprinklers is to either contact the fire plan checker at CDD, or review §903.2.2 of Chapter 9 (Fire Code) of
Title 8 (Building Regulations) found in the
City of Watsonville Municipal Code.

3. Who can install my fire sprinklers?

Pt. 1: Fire sprinkler systems are to be installed by a California Licensed Fire Sprinkler Contractor with a valid C-16 license.

Pt. 2 If you are an owner/builder and building a single family dwelling only. All others shall be a California Licensed Fire Sprinkler Contractor with a valid C-16 license.

4. Where can I find a list of fire sprinkler contractors?

You can do a search for “fire sprinkler contractors near me” on the internet. There a number of local fire sprinkler contractors available. Once you have narrowed your list to a couple of sprinkler contractors, do your homework and ask for references and contact those references to help determine the company that you wish to use.

PROTECT YOURSELF AND YOUR INVESTEMENT, ALWAYS check the Contractors State License Board website for current license, insurance and workers’ compensation status.

Visit the
Contractor's State License Board website now.

5. How many copies of drawings and calculations are required for permit submittal?

A minimum of 2 complete copies are required for permit submittal. One will become the job copy and the other will be retained by the City of Watsonville as an office copy.

6. I am building a new building, do I need to install a fire alarm system?

Fire alarms are installed for a number of different reasons and are required throughout the fire code. At a minimum, if you are building a commercial building that is required to be protected by a fire sprinkler system, the answer is yes.

In order to determine if your project will require a fire alarm system and if there are any additional occupancy specific fire alarm system requirements, contact the fire plan checker at the Community Development Department.

7. I am remodeling an existing building, do I need to install a fire alarm system?

Fire alarms are installed for a number of different reasons and are required throughout the fire code. At a minimum, if you are building a commercial building that is required to be protected by a fire sprinkler system, the answer is yes.

In order to determine if your project will require a fire alarm system and if there are any additional occupancy specific fire alarm system requirements, contact the fire plan checker at Community Development Department, or review Chapter 9 of the California Building Code or Chapter 9 (Fire Code) of Title 8 (Building Regulations) found in the City of Watsonville Municipal Code.

8. Who can install my fire alarm system?

Fire alarm systems may only be installed by a licensed alarm contractor holding a California Specialty License C-7, C-10.

9. Can I install my own fire alarm system?

No, a fire alarm system shall be installed by a licensed fire alarm contractor holding a California Specialty License C-7 or C-10.

10. Where can I find a list of fire alarm contractors?

You can do a search for “fire alarm contractors near me” on the internet. There a number of local fire alarm contractors available. Once you have narrowed your list to a couple of fire alarm contractors, do your homework and ask for references and contact those references to help determine the company that you wish to use.

PROTECT YOURSELF AND YOUR INVESTEMENT, ALWAYS check the Contractor's State License Board website for current license, insurance and workers’ compensation status.

Visit the
Contractor's State License Board website now.

11. I am submitting for a fire alarm permit, what documentation is required?

All fire alarm system permit applications shall include:
• Completed Building Fire (PDF) application.
• If applicable, a scaled site plan when there are multiple buildings on site
• Scaled floor plan showing location and type of devices to be installed
• Riser drawing
• Battery calculations for all devices and circuits
• Manufacturers’ product specification sheets
• California State Fire Marshals’ Equipment Listings

View the Building Fire (PDF) application.

12. How many copies of drawings and calculations are required for permit submittal?

A minimum of 2 complete copies are required for permit submittal. One will become the job copy and the other will be retained by the City of Watsonville as an office copy.

13. When are smoke detectors required to be installed?

Pt. 1: There are a number of requirements for smoke detectors. If you are proposing a commercial occupancy, the requirements can be found in §907 of the California Fire Code. The requirements for a fire alarm are occupancy specific.

Pt. 2: If your project involves a single family dwelling, the requirements can be found in §R314 of the California Residential Code. At minimum smoke alarms are required in all new dwelling units.
• One alarm adjacent to each sleeping area (hall, foyer, balcony, or etc.)
• One alarm in each sleeping room.
• One at the top of each stairway of 24" rise or greater and in an accessible location by a ladder.
• There must be at least one smoke alarm on each floor level regardless of area usage.
• There must be a minimum of one smoke alarm in every basement area.

Pt. 3: There are additional requirements for dwelling units other than single family dwellings including rentals, hotels, motels, lodging houses, etc.

14. Can I use battery powered smoke detectors?

Battery powered smoke detectors may be used in existing buildings where no construction is taking place.

More information can be found in the California Residential Code R314.6 (PDF)

15. When are carbon monoxide alarms required?

Carbon Monoxide Alarms are required in all new and existing dwelling units where either or both of the following conditions exist:
• The dwelling unit contains a fuel fire appliance or fireplace
• The dwelling unit has an attached garage with an opening that communicates with the dwelling unit

16. Where do I install carbon monoxide detectors?

Carbon Monoxide Alarms shall be installed and maintained in accordance with the manufacturer’s published instructions in the following locations:
• Outside of each separate sleeping area in the immediate vicinity of the bedrooms
• On every occupiable level of a dwelling unit, including basements
• Where a fuel-burning appliance is located within a bedroom or its attached bathroom, a carbon monoxide alarm shall be installed within the bedroom

17. How large do my address numbers need to be?

Address numbers for one- and two-family dwellings shall be no less than 4” in height. Address number for all other dwelling unit buildings shall be no less than 6” in height.
Address numbers for all commercial occupancies shall be no less than 6” in height.

18. Where do I put my numbers?

Address numbers:
• Shall be legible and placed in a position that is visible from the street or road fronting the property
• Shall contrast with their background
• Shall be Arabic numbers or alphabetical letters. Numbers shall not be spelled out.

19. Do I need a fire hydrant?

All buildings are required to be within a specified distance from a fire hydrant. That distance is determined based on required fire flows as prescribed within Appendix B of the California Fire Code. The determination is based on type of construction and the gross floor area of all floor levels within the exterior walls, and under horizontal projections of the roof of a building.

Once the required fire flow has been determined, the number of and distance to a fire hydrant is found in Appendix C of the California Fire Code. If your proposed building is not within the specified distances required in Appendix C, then a new fire hydrant will be required to be installed as a part of your project. The best location to place the fire hydrant will be determined by the fire department based on operational needs.

20. Where can I obtain fire flow information?

You may obtain the available fire flow information by contacting the Water Department Division of Public Works.

21. When is a turnaround required?

An approved fire department turnaround is required on any dead-end fire apparatus access road in excess of 150 feet in length.

22. What is a fire lane, and when is one required?

A fire lane is a fire apparatus access road with an unobstructed width of not less than 20 feet exclusive of shoulders and with an unobstructed vertical clearance of 13 feet-6 inches. Such fire lane shall be marked as prescribed in §503.3 of the California Fire Code.

23. What is a KNOX Box? Why do I need one? Where do I buy it?

A KNOX Box® is a key retention box. The KNOX Box® security system has been approved for use within the City of Watsonville and no other key retention box shall be installed. The KNOX Box® contains your building keys for firefighters to use to gain access to the interior of your business or to gain access onto your property in the event of an after-hours response.

By using the KNOX Box® system and family of products, we are able to gain access with no additional damage to your property. This is extremely important in the event of a false fire alarm. ONLY the fire department has the key to access your keys, and the fire department keys are a special security key that cannot be duplicated even by a local lock shop.

24. What is a Class K fire extinguisher? When do I need one?

A Class K fire extinguisher is a special fire extinguisher that is required in all commercial kitchens and is designed to be used in conjunction with your hood and duct fire suppression system; or as a first-aid appliance for a fire involving grease and oils used and found in food preparation.

25. What kind of fire extinguishers do I need for my business?

The size and kind of fire extinguisher required is dependent upon the fire hazard(s) associated with your business. For more information, refer to §906 et al. of the California Fire Code.

26. How many fire extinguishers do I need?

The number of fire extinguishers required for your business again is dependent on the fire hazard(s) associated with your business. Depending on the hazard classification, fire extinguishers are distributed throughout the building based on travel distances to the nearest fire extinguisher.

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Fire Department

Show All Answers

1. How do I get a fire report?

Complete a public records request.

2. How do I get a report on the medical help I received by the firefighters?

Complete a public records request.

Health Information Disclosure Form (PDF).

3. I am a teacher at a local school. How do I schedule a field trip?

Visit our Public Education page.

4. Do you do car seat inspections?

Visit our Child Car Seat Inspections page.

5. I need my fire extinguisher inspected. Do you do that?

We don’t inspect or perform any work on fire extinguishers but you can check the California State Fire Marshal’s listing to find one near you. California State Fire Marshal Listing (PDF)

6. I heard you give out toys for Christmas for needy families. How can I get my kids on the list so they can receive gifts too?

We don’t actually give out toys. We are one of the partners who helps Toys 4 Tots collect toys. To get a referral to a pantry distributing food and toys, contact the Community Food Hotline at Second Harvest Food Bank.

Community Food Hotline

7. I would like to help collect toys for Toys 4 Tots. How can I be a collection site?

To learn how, visit the Toys for Tots Donation page.

8. What are the rules for fireworks?

- Safe and Sane fireworks may be purchased from a vendor with a permit beginning 9:00 a.m., July 1st, and ending at 10:00 p.m. on July 4th.
- No one under the age of eighteen is allowed to light fireworks.
- Fireworks may only be ignited within the city limits from July 1st to midnight July 5th.

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Graffiti Removal

Show All Answers

1. How do you report graffiti?

• Call Customer Service Center at (831) 768-3133
• Send an email to customerservice@cityofwatsonville.org
• Online, visit our website at www.cityofwatsonville.org and complete a request form.
• To report private property that is blight, contact the City of Watsonville Code Enforcement at 831-768-3060.

2. Who removes graffiti?

The City of Watsonville’s Graffiti Abatement Program is led by an employee of the city’s Public Works Department. Graffiti is removed from public and private property within 24-48 hours.

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Hazardous Waste

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1. What is hazardous Waste?

EPA considers some leftover household products that can catch fire, react, or explode under certain circumstances, or that are corrosive or toxic as household hazardous waste. Products, such as paints, cleaners, oils, batteries, and pesticides can contain hazardous ingredients and require special care when you dispose of them.

Visit the EPA website.

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Human Resources

Show All Answers

1. Are all sections of the application required?

Yes. Incomplete or improperly completed applications may be rejected even if you are qualified for the position for which you are applying. Likewise, it is your responsibility to ensure that your application reflects your work experience and education needed to meet the requirements for the position(s) for which you are applying. Resumes may not be submitted in lieu of a completed application. Applications that say ‘refer to resume’ may be rejected. Incomplete or false statements on an application may be cause for rejection.

2. Can I apply for a position that is not open?

No. Human Resources is only able to accept applications for positions that have an open recruitment.

3. Do I have to submit a hard copy application for a job posting?

No, applicants should complete the online application using the link on the Human Resources page or on the Jobs page.  

4. Do I need to submit a resume?

No, but your resume may provide additional information necessary to determine your qualifications for the position. Although your resume may have all of your experience and education details, you must complete each section of the application to ensure that your information is accurately reviewed during our screening process.

5. How do I apply for a job with the City?

Applicants should complete the online application found on the Human Resources and Jobs page.  A kiosk is available at the City’s Human Resources counter during regular business hours (Monday - Friday, 8:00 a.m. - 5:00 p.m.). Make sure your application is received by the filing deadline to qualify for consideration.   

Human Resources Department.

6. How often do you update your job openings on the Employment page?

The job openings are updated as new jobs become available. You are encouraged to check the weekly current openings by checking the City's Human Resources Job's page.

https://www.governmentjobs.com/careers/Watsonville

7. If I am not selected, will you keep my application on file for future openings?

Unfortunately, due to the high volume of applications we receive, we are only able to keep your application on file for the specific position for which you applied. If you advance far enough in the selection process you may be placed on an “Employment List” which may be used if an opening in the same job classification becomes available within one year of recruitment. However, this list may be abolished at any time if the needs of the City so require.

8. I just submitted my application. Will I get an acknowledgement or status update from the City about my application?

Once the recruitment has closed, the City will evaluate the applications and determine which applicants will move forward to the next step in the hiring process. Those selected to move forward will usually be contacted within three weeks of the recruitment closing date. Those not chosen to move forward will receive an email to the email address included in the online application. Due to the high volume of applications we receive, the City is currently unable to send status updates to everyone who applies for a job. You may view your application status by loging into your NEOGOV account and checking the status.  You may also contact the Human Resources Department at 831-768-3020 to inquire about the status of your application.

9. I made an error in my application. Can I go back and fix it?

You may contact the Human Resources Department at 831-768-3020 to make minor corrections to an application. Those wishing to make significant changes should submit a new application. Please note that when applying multiple times to the same position the City of Watsonville will review only the most recent application you submit.

10. There is more than one position that I am interested in. Can I submit one application for more than one position?

If you are interested in applying for more than one position, you must submit an application for each position you  are intereseted in.  

11. What application materials do I need to submit?

Each position may require different application materials to be submitted. At the very least, every position requires a completed City application. In addition, some positions may require a resume, completion of supplemental application questions, copies of specialized licenses or certificates, etc. Carefully read the job announcement for information about what application materials are required. Only complete applications will be accepted.

12. When is the last day to submit an application?

Applications must be received by the Human Resources Department by the close of business on the filing deadline indicated on the job announcement.  Some recruitments are open continuously or until filled and do not have a final deadline. These applications will be reviewed on a periodic basis depending on the needs of the City. Those applicants chosen to proceed in the next step of a hiring process will be contacted. Those not chosen to proceed will be notified by email. You may view the status of your application by loging into your NEOGOV account and checking the status.  You may also call the Human Resources Department at 831-768-3020 to inquire about the status of your application.

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Illegal Encampments

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1. There is an encampment in my community; is there anything I can do about it?

Being homeless is not illegal but the City has developed a process to ensure that public safety concerns are met. If you would like to report an illegal encampment, please call Customer Service at 831-768-3133.

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Landfills

Show All Answers

1. I have other questions or comments, who do I contact?

For additional assistance, please contact:
Customer Service
831-768-3133

2. What is a landfill?

A secure landfill is a carefully engineered depression in the ground (or built on top of the ground, resembling a football stadium) into which wastes are put. The aim is to avoid any hydraulic [water-related] connection between the wastes and the surrounding environment, particularly groundwater. Basically, a landfill is a bathtub in the ground; a double-lined landfill is one bathtub inside another. Bathtubs leak two ways: out the bottom or over the top.

3. What is the composition of a landfill?

There are four critical elements in a secure landfill: a bottom liner, a leachate collection system, a cover, and the natural hydrogeologic setting. The natural setting can be selected to minimize the possibility of wastes escaping to groundwater beneath a landfill. The three other elements must be engineered. Each of these elements is critical to success.

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Library - Interlibrary Loan (ILL)

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1. Does it cost to use the ILL service?

Watsonville Public Library pays the operating costs associated with Interlibrary Loan orders so there is no charge to the patron to place a request. Most items are available to borrow without a charge however, if a lending library requires additional charges, patrons will be asked if they wish to pay the additional charges or cancel the request.

2. What if the ILL item I borrowed is damaged or lost?

If an ILL item is damaged or lost, there is usually a fee charged to the patron. This fee is determined by the lending library on a case-by-case basis.

3. How do I make a request?

Come in or call to the Information/Reference Desk at either branch. With the information you provide, a librarian makes sure that the exact item you want is able to be requested and fills out a request form.

Your account shows that the request has been placed and when it is ready for pickup. We urge Watsonville Public Library patrons to pick up the material as soon as possible and begin using the material immediately. Access your library account.

4. How do I return the item?

Items can be returned to either the Watsonville Public Library or the Freedom Branch Library no matter where the item was originally picked up. Please return the item on or before the due date specified on the yellow paper band wrapped around the item. You may use the outside book drop, the inside book drop, or hand it to a staff member at the Customer Service / Circulation desk.

5. How do I know that my request is in process?

You can check your online account and confirm it is in your holds queue. The ILL item title will have **ILL written in front of it. You can also call the library 831-768-3400.

6. How long does it take for the item to arrive?

The item usually arrives within two to five weeks. The actual length of time depends on the lending library and shipping. We process interlibrary loan requests in the order in which they are received.

7. How many ILL requests can I make?

You may have up to five ILL requests in process at any one time (requested and checked out).

8. How will I know the item has arrived? Where do I pick it up?

You will receive a letter in the mail or an email depending on how you have your library account set up. The pickup location (at the main library or the Freedom branch) is arranged when you request the item and it is written on the notice. to see if the item has arrived. To see if the item has arrived, you may call the library at 831-768-3400 or check your library account.

9. I need more information. Who can I talk with?

Call the library 831-768-3400 and ask for the Interlibrary Loan Department.

10. I still need the item. Can I renew it?

ILL items cannot be renewed; the due date is set by the lending library. We urge Watsonville Public Library patrons to pick up the material as soon as possible and begin using the material immediately. Please return the item to the Watsonville Public Library or Freedom Branch Library no later than the due date. Items that are returned late or not returned jeopardize borrowing privileges for you and for the library.

11. What can I request?

A wide range of materials is available to borrow through ILL. ILL staff makes every effort to fulfill requests but not all requests can be obtained. Some materials are difficult to get such as DVDs, CDs, videos, audio books, microfilm and magazines. Reference material and items published within the last 18 months cannot be borrowed. If you order a book series and want to read them one by one, you are best served by placing a request for the next item in the series when you receive the first one (or part way through depending on your reading style). Watsonville Public Library has no control over when the material arrives.

12. What do I need to make an ILL request?

You need information about the item you want and a Watsonville library card in good standing.

13. What is the philosophy of Interlibrary Loan (ILL)?

ILL is a reciprocal service. Watsonville Public Library lends material to and borrows material from other libraries across the United States. ILL service operates worldwide and is a key component of the flow of information that libraries are heralded for. The U.S. Interlibrary Loan Code was first published in 1917; ILL’s effectiveness depends upon the participation of all types and sizes of libraries.

14. What is WorldCat?

“WorldCat connects you to the collections and services of more than 10,000 libraries worldwide.” For more information about WorldCat go to their website.

15. Why is the check-out period (so short) (so long) (not three weeks)?

The due date for ILL items is set by the lending library. We urge Watsonville Public Library patrons to pick up the material as soon as possible and begin using the material immediately.

16. Why is there a yellow paper band wrapped around the item?

The yellow paper band indicates the item is an ILL loan. It provides information about returning the item including the date the item needs to be returned by. Please do not remove the yellow paper band or the card with the Watsonville Public Library barcode.

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Library - LibraryLink Delivery Service

Show All Answers

1. Can I volunteer?

Yes! Volunteers are paired with LibraryLink patrons. Often they serve family members and friends. Spanish and English speakers are encouraged to apply. LibraryLink volunteers are dependable, flexible, and patient! Training and fingerprinting are required. Fill out an application and start to enjoy the benefits of helping our community. You can make a difference in someone’s life. Library Volunteer Application (PDF)

2. Do I need a library card?

Yes. Library cards are free, required and easy to obtain. If you don’t already have a card, the LibraryLink coordinator can arrange for you to get one.

3. How do I sign up to have someone bring me library materials?

Complete the application and return it to the Watsonville Public Library. You can also call the Watsonville Public Library for an application to be brought to you 768-3400. Library Outreach Service Application (PDF)

4. Who can I ask for help?

Please call us with any questions. MariaElena Olmedo is our Outreach Librarian and can be reached at 831-768-3415. 

5. Who delivers the library material and how do they know what to bring me?

A screened volunteer is selected to visit on a regular basis and bring materials that you have chosen or that match your preferences set up at the initial interview. You may request special items or change your preferences whenever you like.

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Municipal Airport

Show All Answers

1. What is Watsonville Municipal Airport's economic benefit?

Here’s a link to a 2019 Study that analyzed the Municipal Airport’s economic benefit.

2. Where are the airport safety compatibility zones?

Here is an airport safety compatibility zones map (PDF).

3. Where are the future airport safety compatibility zones?

Here is a future airport safety compatibility zone map (PDF).

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National Flood Insurance Program (CDD)

Show All Answers

1. Where can I get information about the National Flood Insurance Program?

Portions of the City of Watsonville near the Pajaro River, Corralitos Creek and Salsipuedes Creek are located in Federal Emergency Management Administration (FEMA) defined Special Flood Hazard Areas (SFHA), also known as the 100-year floodplain. The Special Flood Hazard Area map shows the neighborhoods located within the boundary of the SFHA. The Flood Focus 2016 document provides an overview of flooding in the community and information about the NFIP.

More information and base flood elevations are available by contacting Community Development Department Engineering Services Division at 831-768-3050.

View NFIP maps and documents.

2. Is my property in the special flood hazard area?

To determine whether your property is located in a special flood hazard area (SFHA), please view the FEMA Flood Zone Map (PDF).

3. Where can I get an Elevation Certificate?

The City requires builders in the SFHA to submit elevation certificates, which are prepared by private engineering and surveying companies. The public may obtain a copy of any existing elevation certificates for a property by searching the electronic records at the main office.

For more information, please contact the Engineering Division at 831-768-3050. View NFIP maps and documents.

4. What are the requirements for building in the Special Flood Hazard Area (SFHA)?

Section 9-2.500 of the Watsonville Municipal Code establishes provisions for reducing flood hazards, and provides the requirements for building and development in the SFHA.

The Watsonville Municipal Code is available to view online.

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Nature Center

Show All Answers

1. Do I have to make a reservation for your guided nature walk on Sundays?

No, visitors can simply show up at the Nature Center at 1:30.

Get Directions to the Nature Center (PDF).

2. How do I get to the Center?

View the Directions to the Nature Center (PDF).

3. Is there a fee to enter the center or participate in your programs or activities?

No, everything we have to offer is free of charge. Nothing is for sale. Just come and see us!

4. Where can I get a map of the City’s Wetland Trails?

Trail maps are available on the outside of the Nature Center building, even when the Center is closed. They are also available inside.

View the Watsonville Slough Trails Map (PDF).

5. How long is the guided nature walk on Sundays?

The length of the walk, both in distance and time, can vary according to visitors’ needs and interests.

6. Where does the guided nature walk begin?

The guided nature walk begins at the Nature Center. There is a trail head directly behind the Center!

7. What activities are available to community groups who make a group visit reservation?

Community groups can explore the Nature Center after a brief introduction. They can also have a guided trail tour, and participate in a trail or park litter clean-up effort.

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Nature Center - Trails

Show All Answers

1. Where can I get a trail map?

Trail maps are available at City Hall and Libraries, or you can download the

Trail Map (PDF).

2. Who is allowed to use the trails?

Walkers, joggers, cyclists as well as birders and nature lovers are welcome to access any of the trails. Baby strollers are fine too!

3. Are there any trails that are ADA accessible?

Yes. There are several trails that are ADA accessible. Please see trail map for appropriate entrances.

View the Trail Map (PDF).

4. Are dogs allowed on the trails?

Only dogs on leash are allowed on the trails. Dog owners are required to pick up their pet’s waste and dispose of it in the trash.

5. How are the trails maintained?

The City works regularly with the help of several volunteer groups to keep the slough and river trails free of litter and debris. In the summer of 2018, Measure D funds will be utilized to regrade or repave the trails in a few key locations.

6. Is boating or kayaking allowed in the sloughs?

Although the City does not prohibit boating in the sloughs, it discourages it in order to protect the wetland habitat and its wildlife. 

Reasons include:

• Over 20 endangered or threatened species live here, and hundreds of species of birds utilize the wetlands as a food source and/or nesting site.
• Migratory water fowl raise their young here and some make floating nests.
• The generally shallow sloughs vary in depth and sections have high aquatic plant density that can create problems for boaters.
• There is very limited access to park and reach the water with your boat that will not trample plant and wildlife habitat.
• The City does not have the resources to assist boaters if anything goes wrong.

Note: For sections of the wetlands on the west side of the highway, the public must obtain permission from the California Department of Fish and Wildlife to enter.

7. Can I go on a guided trail tour?

Yes, you can schedule a group guided tours by emailing us at naturecenter@cityofwatsonvill.org

Visit the Watsonville Nature Center page.

8. Where are the trail entrances?

There are 29 trail entrances in Watsonville neighborhoods to over 7 miles of trails.
Please see the
Trail Map (PDF) for locations.

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Nature Center - Wetlands

Show All Answers

1. Where does the water come from that fills the sloughs of the wetlands?

The sloughs are fed by stormwater of the Pajaro Valley watershed.

2. Can I take a guided walk of the wetlands?

Yes, guided walks are offered every Sunday at 1:30 through the City Nature Center.

Visit the Watsonville Nature Center.

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Organic Waste Recycling

Show All Answers

1. Why Organics?

Mandatory recycling of organic waste is the next step toward achieving California’s aggressive recycling and greenhouse gas (GHG) emission goals. California disposes approximately 30 million tons of waste in landfills each year, of which more than 30 percent could be used for compost or mulch. Organic waste such as green materials and food materials are recyclable through composting and mulching. Greenhouse gas (GHG) emissions resulting from the decomposition of organic wastes in landfills have been identified as a significant source of emissions such as methane, contributing to global climate change. Reducing the amount of organic materials sent to landfills and increasing the production of compost and mulch are also part of the California Global Warming Solutions Plan AB 32 (2006).

2014 Waste Characterization Study (PDF).

2. Why is this necessary?

All California cities, counties, businesses and residents are required to meet the SB 1383 mandate to reduce organic waste and thereby reduce emissions state wide. Landfill gas created by decomposing organic wastes is a significant source of methane that contributes to climate change. Despite the state’s robust and traditional recycling infrastructure, organic materials (yard trimmings, food scripts and soiled paper) make up 41% of the remaining waste stream. Redirecting these resources to composting operations will save landfill space, reduce emissions, and restore soils.

3. What can you do?

Businesses can meet the mandatory requirements by:

• Call us to set up your organics collection service at 831.768.3133 unless you qualify for a business di minimus or physical space waiver

• Supermarkets of over 10,000 square feet (Tier I) are required to donate the maximum amount of edible food to the Second Harvest Food Bank, track their donation weights and agreements.

• If your business is self hauling, you are required to report your monthly organics totals by weight to the City of Watsonville and where they were hauled to to food.scrap@cityofwatsonville.org by June of each year.

4. How do I qualify for a commercial organics service waiver?

There are two types of waivers that commercial businesses and multifamily complexes can apply for every 5 years: the de minimis and physical space waivers. The waiver requires a city of Watsonville inspection and approval to be in effect. If your business no longer meets the guidelines for the waivers, you must call to start service.

Minimal generation waivers (De minimis) – for businesses and multi-family properties that generate a minimal amount of compostable/organic waste (food scraps and plant debris) depending on the amount of waste your business or multi-family property generates:  

Amount of Waste Your Business Generates: Threshold to Quality for a Minimal Generation Waiver:

* Less than 2 cubic yards of total weekly service: Generate no more than 10 gallons of compostable/organic waste per week

* 2 or more cubic yards of total weekly service:  Generate no more than 20 gallons of compostable/organic waste per week

Physical Space Waiver:

There are physical space constraints that prohibit the addition of compost and recycling containers

.

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Planning Division

Show All Answers

1. Can I make an appointment with a Planner?

You may make an appointment with a Planner by directly contacting a Planner 24 hours in advance or stopping by during drop-in counter hours. Drop-in counter hours are 8 a.m. to 12 p.m., Monday through Friday. Over the counter permit processing has been suspended due to the on-going COVID-19 Pandemic. 

Planning Division page for more information.

2. Where can I find information about the city's current General Plan?

The City Council adopted the 2005 General Plan on May 24, 1994.

To find out more information about the draft 2030 General Plan Update, visit Watsonville Vista 2030 General Plan page.

3. Where can I find a map of the Zoning Districts for the city?

An online interactive GIS mapping tools is currently under development.

To locate zoning districts within the city, view the

Zoning Map for City of Watsonville (PDF).

4. Where can I find Zoning information such as permitted uses?

The city’s zoning information is in Title 14 of the Watsonville Municipal Code. Chapter 14-16 provides a list of principally and conditionally permitted uses for all zoning districts.

View the Watsonville Municipal Code.

5. What is a Zoning Clearance?

The Zoning Clearance is the procedure the City uses to determine whether a business meets the zoning requirements for a particular location and to approve the establishment of the business use at that location. The Zoning Clearance is a one-time clearance with a one-time fee to establish a business at a specific location.

6. Why does the City require a Zoning Clearance?

The Zoning Clearance process gives the Planning Division an opportunity to verify that a proposed land use is allowed in the applicable zoning district and that the use complies with the development standards of the Zoning Ordinance. When a Zoning Clearance is requested, a staff planner reviews the business description and location and determines if the proposed use is principally permitted, subject to a Use Permit, or prohibited. The planner also reviews the proposed use for consistency with previous permits that may have been issued on the property.

7. Can I apply for a Business License concurrently with a Zoning Clearance?

Yes, the planner at the public counter can process a Business License application concurrently with your Zoning Clearance payment.

8. Can I operate a food truck in Watsonville?

The City requires any food truck to obtain a Traveling Merchant Permit from the Watsonville Police Department to operate within the city limits. For more information on permit requirements, please read this memorandum on the matter.

9. What is an Assessor Parcel Number and how do I determine mine?

Contact the Planning Division to find out what the Assessor Parcel Number is for your property.  An Assessor Parcel Number is a unique parcel identification number assigned by Santa Cruz County to each parcel of record.

• First three numbers:  Assessor map book number
• Middle three numbers:  Page and block number, where appropriate
• Last two numbers:  Parcel number within the page (or block)

Example: 

10. I would like to build a fence. What are the allowances and limitations?

Fencing is not required in residential zoning districts but may be required in non-residential zoning districts. Review Part 14 (Fence Permits) of Chapter 14-12 (Zoning Permits) for Watsonville Municipal Code standards for fencing, including required setback from property lines, maximum height, and types of material allowed. Pursuant to Section 14-12.1400 and Section 14-32.020, and a Fence Permit is required for all fences constructed within the City of Watsonville in accordance with the design standards in Chapter 14-32 (Fences). A building permit is required for all fences greater than seven feet in height (where allowed).

11. I intend to conduct business from my home.  What is a Home Occupation Permit?

Allowable home-based businesses are required to file a Home Occupation Permit application and a Business License application.  A home occupation permit allows for business-related activities deemed to cause minimal impact(s) on neighboring parcels. Review the Chapter 14-12.1100 (Home Occupation Permit) for more information on home occupation permits.

12. How can I obtain feedback on a development proposal prior to submitting an application?

A pre-application review process is recommended prior to the formal application of a development application. For a listing of associated fees, please review the Planning Fee Schedule. The cost of the pre-application is credited toward the formal application for the project.

Individuals may discuss proposals in person with a Planner at the Permit Center. For more information, contact the Planning Division at (831)768-3050 or cdd@cityofwatsonville.org for more information.

13. I see a development posting sign at a property near my home or in an area of interest to me. Can I see the plans or comment on the proposed construction?

Plans are available for review at the Community Development Department. Interested individuals are welcome to contact the Planning Division at (831)768-3050 or cdd@cityofwatsonville.org, or stop by to speak to the project planner regarding the proposed project.

14. What permits do I need for a new or replacement sign?

You will need a sign permit, in addition to applicable building permits. For more information, please refer to Chapter 8-6 of the Watsonville Municipal Code or contact the Permit Center at (831) 768-3050.

15. Do I need a permit to put up a banner?

Yes, a banner requires a permit and is only permitted on a temporary basis, limited up to four times a year, not to exceed a total of 30 days in a calendar year. Applications are available here.

16. What is density?

Density represents the number of dwelling units per net acre of land. Dwelling units include all residential units having sleeping, eating, cooking, and bathroom facilities, including single-family homes, mobile homes, townhouses, condominiums, duplexes (and other "plexes"), and apartment units. Net land area is calculated by taking gross acreage and subtracting undevelopable lands (e.g., wetlands) and the area in rights-of-way for streets and roads.

17. What is Floor Area Ratio (FAR)?

Floor area ration (FAR) represents the total gross square footage of a building or structure, but not including any area within the building utilized for off-street parking. FAR is used to place a limit on the overall size of a building in square feet relative to the size of a lot. The total square footage of building area allowed on a lot is determined by multiplying the FAR by the square footage of the lot on which the building is located. This diagram illustrates the same floor area for a one, two and four story building on a lot with a maximum FAR of 1.

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Police Department

Show All Answers

1. I reported a crime, how do I find out the status of the investigation?

Please have the case number available and call Records at 831-768-3370.

2. I was in a traffic accident, how do I get a copy of the report for insurance purposes?

Call Records at 831-768-3370 approximately 7 to 10 days after the accident. They will let you know if the report is ready and how much it will cost.

3. I have made a stolen property report, how do I add a few more items to that report?

Get a “Stolen Property List” form from Records, list your additional items, and return it to the Records Bureau.

4. I need to register as a drug or sex offender, who do I contact?

Contact the Police Service Specialist assigned at 831-768-3363.

5. I am planning on moving to Watsonville and I would like to know the crime rate in that area or neighborhood. Who can give me this information?

Contact the Crime Analyst at 831-768-3307.

6. Who do I contact for questions about stored property/evidence?

Please have the case number available and call 831-768-3390.

7. My vehicle was impounded by the Watsonville Police, how do I obtain the release?

The registered owner of the vehicle must be present with a valid driver license or with a valid ID and accompanied with someone with a valid driver license.

Vehicle registration must be valid. If registration is incomplete, a DMV Moving Permit will be required. The Vehicle Release Fee is $186.

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Police Department - Crime

Show All Answers

1. There is a crime in process, for example a fight, who do I call?

Please dial 9-1-1.

2. What number should I call if there is a suspicious person in my area?

Suspicious people are often looking to commit a crime of opportunity. Call Dispatch at 471-1151.

3. My car was burglarized, where can I make a report?

Call dispatch at 831-471-1151 or request to speak to an officer at the  

Watsonville Police Department.

4. My home was burglarized, how do I make a report?

Call dispatch at 831-471-1151 to make a report.

5. What do you do if you lose any of the following; cellular phone, purse, wallet, identification card, and you would like to request a police report?

Call dispatch at 831-471-1151.

6. Why do police officers take a long time to respond?

The calls-for-service are prioritized by the nature of the call and how serious it is. For example an injury traffic accident response rate will be higher than a vehicle burglary with no suspects at the scene.

7. What can I do about loud neighbors?

Call dispatch at 831-471-1151. Be prepared to answer questions about your location and the nature and location of the noise. These descriptions will help police officers when they respond to the problem.

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Police Department - Licenses & Permits

Show All Answers

1. How do I get a concealed weapons permit?

Get the “Concealed Weapons Permit Application” form from the Records Division, complete it and return to the police department. In this application form, you will be informed of the process and the applicable fees.

2. How do I get a taxi driver permit?

You need to get the taxi driver permit application form from the Records department. Complete it and return to the police department. In this application form, you will be informed of the process and the applicable fees. Watsonville Records Bureau

3. How do I get a business license?

Contact the City’s Finance Department at 831-768-3450. They will give you a form to be completed and explain the process.

4. How do I get an Alcoholic Beverage Control license?

Call Assistant Administrative Analyst Angelica Jauregui 831-768-3386 and she will explain the process to you.

5. I am planning on having an event/parade which will involve City’s facilities/streets, how do I arrange for that?

Call the City’s Parks and Recreation Department at 831-768-3240. They will provide you with the application and explain the process to you.

6. I am having an event where I am required to have private security. Who do I contact?

We do not give information on which security company to contact. However, if at the event you do not have the required private security, Watsonville Police Officers may be assigned, and you will be charged at the applicable rate for their services.

7. Why do I need an Entertainment permit and how do I apply for one?

Entertainment Permits: 5-9.02 WMC requires anyone having an event with entertainment (as defined in WMC 5-09.01) open to the Public or at a private club, must obtain a permit from the WPD 30 days prior to the event. You can obtain an Entertainment Permit application from Watsonville Police Department Records division. The cost is $150.

8. Why do I need a Sound permit and how do I apply for one?

Sound Permits: 5-34.01 WMC are required when using any sound amplifying device within the city limits on public or private property. In most cases the permits are valid till 10 p.m., but the sound must not disturb the peace of neighbors or businesses nearby.

You can apply for a permit by obtaining a Sound Permit application from the Watsonville Police Department Records division. The cost is currently $200.

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Police Department - Traffic

Show All Answers

1. I received a parking ticket and I have lost it, how do I find out how much I owe and when the payment is due?

Contact Enforcement Technology at 866-449-7581 or you can look up your citation via the

Enforcement Technology Website

2. I have a complaint on a parking ticket I have received, who do I contact?

Obtain an Administrative Review Form from Records Division, complete it and return it to the Watsonville Police Department with a copy of your citation within 21 days from the date you received your citation. Administrative Review Request (PDF)

3. I received a traffic citation, but have lost it. How can I get a copy of the citation?

Contact Traffic Court at 831-786-7200.

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Public Works

Show All Answers

1. How much does the Green Business Program cost?

Enrollment in the Green Business Program is free. Businesses may elect to spend money to participate in rebate programs during the certification process.

Learn more about the Green Business Program. Learn more about the Green Business Program.

2. How long am I certified for under the Green Business Program?

Green Business certification lasts for three years. Businesses can easily be re-certified at the end of the three year period by demonstrating that they have maintained their green standard and have implemented new green practices.

Learn more about the Green Business program.

3. Do you have assistance for low income families or senior citizens to pay the utility bill?

No, the city does not offer assistance. However, you can find helpful resources for paying your utility bills by viewing the Utilities Assistance List (PDF).

4. I’m having problems paying my utilities bill, can I set up a payment plan?

You can call Utilities at 831-768-3455 and speak to a customer service representative to set up a payment plan.

Visit the Public Works page for more information.

5. Do you accept credit card payments over the telephone?

Yes, you can call 831-768-3455 to make a payment Monday-Friday from 9 a.m. to 5 p.m. Please have your credit card information ready before calling.

You can also call 1-855-748-3077, and pay 24/7 with the automated phone payment system.

For more information regarding your utilities,

visit the Utilities page.

6. Why is my current water bill so much higher than my last?

A malfunctioning or leaking toilet is the most common problem, and it may be responsible for the sudden increase in your water bill. If you hear the sound of water running when your toilet is not in use, it can be wasting 100-500 gallons of water per day.

To learn how to detect or repair toilet leaks or find other useful water conservation information,
visit the Water Conservation page.

7. What do I need to do to change the name on my utility account?

In order to change the name on the utility accounts you will need to provide proof that you live there (rental agreement, mortgage documents, power of attorney).

Learn more about your utilities by

visiting the Utilities page.

8. How often does the City bill for utilities?

The City bills on a monthly basis for all utilities: water, garbage and sewer.

Learn more about your utility bill by

visiting the Utilities page.

9. How can I save money on my bill?

To save money on your bill:
- Use water-efficient fixtures (shower heads, faucet aerators available at the Nature Center) and make sure your house is leak-free.
- Find out if you qualify for a free Toilet Rebate/replacement. Call the Customer Service 768-3133.
- Reduce your garbage bill by increasing your recycling. More than 80% of materials discarded from homes are recyclable. The more you recycle, the smaller the garbage cart you will need, and the less you will pay.
- Check the label on the lid of your blue recycling cart and make sure you are recycling everything we accept.

Visit the
Water Conservation page for more tips.

10. Why do we pay sewer fees?

Sewer fees pay for the complete operation and maintenance of the collection, treatment and pretreatment programs. The sewer fund is self-supporting and does not receive money from outside sources such as the General Fund.

For a breakdown of your bill, visit the Utilities page.

11. Why is my current water bill so much higher than my last?

A malfunctioning or leaking toilet is the most common problem, and it may be responsible for the sudden increase in your water bill. If you hear the sound of water running when your toilet is not in use, it can be wasting 100-500 gallons of water per day.

To learn how to detect or repair toilet leaks or find other useful water conservation information,
visit the Water Conservation page.

12. What has the City already implemented as part of the Urban Greening Plan?

The City has supported the establishment of community gardens, the development of over 7 miles of nature trails, identified street tree planting locations and developed a plant palate for use by City, residents, developers and businesses.

For more information, visit the Urban Greening Plan page.

13. How can I start a community garden in my community?

Please contact Public Works Customer Service, and ask for the City's Community Garden Manager. 

Community Garden Program Guide (PDF).

14. What are the health risks when coming in contact with the water at Pinto Lake?

Not many studies have been done. Currently a PhD student in Epidemiology at the University of California Davis is conducting a research study to evaluate health risks to humans and their pets associated with recreational exposure to Pinto Lake.  

For more information about this study, contact the One Health Institute at UC Davis at (530) 752-7526.

15. Who should I contact if I have concerns about my health because of contact with water at Pinto Lake?

If you have concerns about your health, please contact a doctor or any health care provider.

16. How much is the MWH Permit application fee?

There is no application fee.

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Public Works - Mobile Waste Haulers

Show All Answers

1. I’m a mobile waste hauler and want to discharge at the City of Watsonville Wastewater Treatment Facility. How do I start?

First, you must fill out a MWH Permit Application form to obtain a permit and access code in order to enter the facility. See How to apply for a MWH Discharge Permit for instructions on what to expect

2. How much is the MWH Permit application fee?

There is no application fee.

3. How quickly can I get my MWH discharge permit?

Allow a minimum of one week after submitting the permit application before a permit will be issued.

4. What types of waste does the facility accept and what are the rates?

Domestic septage, chemical toilet, and restaurant grease are accepted discharges from mobile waste haulers permitted by the City of Watsonville. See Table X for the mobile waste hauler dumping fee schedule. Disposal of other liquid wastes by permitted haulers requires contacting Source Control for approval.

5. Other than the permit, what else is expected of me when I discharge at the receiving stations?

You must fill out a MWH Load Identification Report each time you discharge. The forms are provided at the gray storage sheds located at each receiving station.

1. For septic and chemical toilet dumping, the MWH will require a 3″, 4″, or 6″  male cam lock fitting on the truck to connect using the hoses at the septic receiving station

2. For grease dumping, the MWH will require a hose of approximately 15’ with a 3″  male cam lock fitting to connect the truck to the grease receiving station.

6. What are the hours for the facility? Is it also open on the weekends?

The City of Watsonville WWTF is open to permitted mobile waste haulers between 7:00 am to 4:30 pm daily, 7 days a week. Gate codes issued to permitted MWH’s will not activate the gate outside of those hours.

7. How do I renew my MWH permit?

To renew your City of Watsonville MWH discharge permit, Use this link to the MWH discharge permit renewal form. Return the completed form with the required documentation to Source Control before the expiration of the current permit in order to keep the gate code active.

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Public Works - Organics Collection Program

Show All Answers

1. Why are we collecting food scraps now?

The State of California set a goal to reduce 75% of the organic waste (food scraps and yard waste) sent to the landfill by 2025. This goal will help us reduce the number of greenhouse gases emitted by food rotting in landfills. Instead, the food scraps will be transformed into compost.  

2. Do we have to pay for the new organic/food scrap service?

No. This service is already included in your garbage bill. The cost of this service was factored into your utility bill during the last utility rate adjustment in 2021. 

3. How will we be receiving our green carts and when will we start putting our food and yard waste in the green bin?

The green organics cart will be delivered throughout the city in phases starting in April 2022. By July 2022 the whole city will be participating in the program. Along with your new cart, you will receive a notice in the mail alerting you that your bin has been delivered and that you can start to place food and yard waste in the green organics cart. 

4. I have a green yard waste bin — can I start putting food scraps in it now?

Please do not put food scraps in your yard waste bin until you receive a notice from us letting you know that you can start. This program will be rolled out to the city in phases starting in April. By July 2022 the whole city will be participating in the program. We appreciate your patience and cooperation.

5. How often will my green organics cart be picked up?

Your outdoor cart will be picked-up once a week on your regularly scheduled service day. 

6. What types of food scraps are accepted in my green organics bin?

Food Scraps and Yard Waste Including:

• Fruits & vegetables
• Bread, pasta, & other grains
• Dairy products 
• Eggshells  
• Coffee grounds & paper coffee filters
• Paper tea bags (no staples)
• Cooked meats & bones
• Shellfish
• All prepared foods
• Grass clippings
• Weeds
• Flowers
• Leaves & branches

7. What can't I put in my green organics bin?

• NO Liquids
• NO Raw meat
• NO Food packaging 
• NO Paper products (napkins, plates, cups, tissue, or food-soiled paper)  
• NO Plastic or plastic bags
• NO glass or metal  
• NO Compostable plates, cups, utensils or bags of any kind
• NO Palm leaves or bamboo
• NO Dirt or rocks
• NO Succulents, cactus, yucca
• NO Poison oak nor genista (broom plant)

8. What happens to my food scraps and yard waste after they are collected?

Organic waste is hauled to Monterey County and processed to produce nutrient-rich compost.

9. Can I bag my organics before putting them in the bin?

Please do not place any types of bags (paper, plastic, nor biodegradable) in the green organics bin. 

10. Do I need to wash my outdoor cart?

Rinsing your outdoor green bin is optional. If you choose to do so, please do not empty dirty water down your driveway or sidewalk. 

11. How should I collect food scraps in my kitchen?

1. Find a container (preferably with a lid) to keep on your kitchen countertop or near your kitchen sink to collect food scraps. 
2. Collect all food scraps in a container in your kitchen and empty it as needed into your green organics cart. Do not use any type of bag.
3. Add yard waste, if any, and put the cart out on the curb every week on the same day as your gray garbage cart, even if it is not full, to prevent any odors.

12. How do I keep smells and animals away from my cart?

• Leave liquids and raw meat out of green organics carts.

• When possible, layer your food scraps with yard trimmings and keep a bucket of dry leaves, pine needles, straw, or wood shavings nearby to cover your food scraps.  

• Rinse your green cart with water when necessary and pour it onto your lawn — never onto the street or down a storm drain (they go directly to our sloughs!).

• Sprinkle smelly containers with baking soda to neutralize odors.

13. What if my green organics cart breaks or does not close?

To report broken or malfunctioning carts, please contact Customer Service at (831) 768-3133.

14. Whom can I contact if I have additional questions?

If you have additional questions, email food.scrap@cityofwatsonville.org, or contact Customer Service at (831) 768-3133.

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Public Works Education Programs

Show All Answers

1. How much does the Environmental Science Workshop cost to participate?

It is free! We believe every child deserves to have access to high quality, engaging and enriching hands-on science experiences.

For program information, visit the

Environmental Science Workshop page.

2. What ages may visit the Environmental Science Workshop?

Students under age 8 must visit with an adult.

To learn more about the program, visit 

Environmental Science Workshop page.

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Recycling

Show All Answers

1. How do I order a bin?

To order a yard waste bin at no extra cost call the City of Watsonville Customer Service Division at 768-3133 or contact us through our website. To be eligible for a yard waste bin you must have a yard that generates trimmings and live within Watsonville city limits.

2. When, where and how do I set out my yard waste cart?

Yard waste is collected every other week.
• One week set out your blue recycle cart with grey garbage cart.
• The next week, set out your grey garbage cart with yard waste cart.
• Check your cart calendar for schedules.

3. Why recycle yard waste?

• Recycling your yard waste may allow you to use a smaller, less expensive garbage cart.
• Yard waste will be recycled and re-used as valuable landscaping material.
• Recycling yard waste helps save space in the City Landfill.

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Sewer

Show All Answers

1. How do I learn about rates and set up sewer service?

Please call 768-3133 or visit our Sewer Utilities page to set up service.

2. How do I report a sewage leak of a City maintained sewer pipe?

Please call Customer Service at 768-3133. If you are calling after hours, please call Police Dispatch at 471-1151.

3. Will the City help me with my sewer problems?

If the problem is with your sewer lateral which extends from your building all the way to the point of connection with the City maintained sewer line (usually located in the middle of the street), it is the property owner’s responsibility to hire a plumber to correct the problem. Please note: If you are experiencing a problem only in a portion of your building and not in the entire building, you should call a plumber.

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Sidewalks

Show All Answers

1. Who is liable for injuries caused by defective sidewalks?

The owner of property adjoining a sidewalk area is liable for injuries caused by that owner's failure to maintain the sidewalk area in a safe condition (see City of Watsonville Municipal Code on sidewalks, Title 7 chapter 2.)

2. How is the need for correction of landscape-related problems determined?

Visibility - When parkway strip shrubbery interferes with vehicle operator visibility, trimming to a maximum height of thirty inches is required. Thirty (30) inches maximum height, 25 feet minimum sight distance at corners).

Walkway and Gutter Clearance - Trimming of ground cover or shrubs is required when there is an encroachment onto the sidewalk or gutter and must clear seven ft. (7'+) over the sidewalk.

Obstacles in the Parkway Strip - Elimination of tree stumps, large rocks, trash, holes, and some built-up planters is required. When the parkway strip is unimproved or landscaped and there is a drop, the parkway strip must be filled with dirt or other material (no asphalt) to eliminate tripping hazards.

3. When is concrete repair needed?

Repair of the sidewalk concrete is required in the following circumstances:

• A vertical separation of more than one-half inch in sidewalk or concrete parkway strip.
• Ramping, where there is a rise or depression of more than one inch within a horizontal distance of eight inches in conjunction with a vertical separation.
• A separation or opening in a break or construction joint of 3/8 inch or more (Americans with Disabilities Act Standard).
• The breaking apart or spalling of concrete with a minimum depth of more than one-half inch.

4. When is curb and gutter repair required?

Curb and gutter repair is required in the following circumstances:

• Where a defect interferes with the safe and reasonable use by pedestrians and bicyclists, such as vertical or horizontal separations of more than one-half inch or there are broken away sections adjacent to a marginal walk or driveway approach.
• It is part of a driveway approach replacement.

5. When is curb and gutter repair required?

Curb and gutter repair is required in the following circumstances:

• Where a defect interferes with the safe and reasonable use by pedestrians and bicyclists, such as vertical or horizontal separations of more than one-half inch or there are broken away sections adjacent to a marginal walk or driveway approach.
• It is part of a driveway approach replacement.

6. What are the options available for completing the work?

Construction of curbs, gutters, and sidewalks in City streets may be performed by a "C8" or "A" licensed and insured contractor. A permit is required for concrete repair, and will be issued to licensed contractors for a fee by Community Development. You can also enter into a contract with Public Works to have the repairs made with a 12-month interest free loan.

7. How does one go about finding a contractor?

With technology, you can now search the internet for local contractors or you can look in the yellow pages of the phone book. The "C8" or "A" licensed contractor selected must secure a concrete construction permit from Community Development.

8. Are there inspections and standards for concrete repair work?

Yes, all work and materials must be in conformance with the City of Watsonville Standard Specifications for Public Works Construction and Parks and Recreation ISA Standards.

Before placing any concrete you must have the forms, base, tree root removal, and saw cuts inspected. After approval, a City-approved concrete mix must be used. Finish must be a light brook finish with score marks to match the existing sidewalk. After the work is completed, you must call for a final inspection. A permit is required for all concrete work in the public right-of-way. To obtain a permit or arrange an inspection, call (831) 768-3110.

9. Is the property owner responsible for repairs if the concrete damage is caused by a tree?

In an effort to beautify our City's neighborhoods, street trees are encouraged in front of each residence. The property owner is responsible for the maintenance of the street tree and for the cost of concrete repair, even though the concrete may have been raised by the street tree. Certain species of trees may raise concrete if preventative maintenance is not performed.

In extreme cases, street trees cannot be saved and must be removed before the sidewalk and/or curb and gutter can be replaced. City standards require replacement of the tree, to be selected from a list of approved street trees. Proper tree selection is critical and is reviewed by the City Arborist. The tree permit process in these cases must be pursued before a concrete permit can be issued. Tree permits are issued by the Public Works Director. Tree work permitting is governed by Chapter 7-11.

10. What measures should be taken to minimize concrete displacement by tree roots?

To reduce the chance of future concrete displacement, trees can be root-pruned and a root barrier installed. Care must be taken when root pruning to avoid damaging underground utilities.

Also deep-watering the tree, that is, applying a slow trickle of water over a 24-hour period, encourages deeper root growth which reduces the chance of sidewalk damage.

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Stormwater Permits

Show All Answers

1. How do I report a clogged storm drain, a sewer overflow, or pollution like illegal dumping in waterways?

Call Customer Service at 768-3133 or email public works at publicworks@cityofwatsonville.org.

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Stormwater Pollution Prevention

Show All Answers

1. Where can I take my waste including household hazardous waste?

You can take it to the City of Watsonville Waste and Recycling Drop Off.

2. How do I recycle my used oil?

Find out how to recycle used motor oil in this Informational Brochure (PDF).

3. How do I report a clogged storm drain, a sewer overflow, or pollution like illegal dumping in waterways?

Call Customer Service at 768-3133 or email customerservice@cityofwatsonville.org.

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Waste & Recycle Center

Show All Answers

1. How do I know if I live in the city limits?

You know you live in the city limits if City of Watsonville garbage trucks pick up your garbage/recycling.

2. Am I able to drop off household hazardous waste any day of the week?

Household hazardous waste is accepted Tuesday - Saturday 9:00 a.m. - 2:30 p.m.  

3. Do you have a requirement as to how to transport household hazardous waste?

Yes. All products must be packaged in sturdy, non-leaking, closed containers not larger than 5 gallons. Keep products in original containers. If a product does not have its original label, label it yourself if you’re sure of the contents. Don’t mix products together. Make sure products are properly sealed to prevent leaks and spills. If a container is leaking, secure it in a secondary leak-proof container. Place containers in sturdy boxes (do not double stack containers) in the trunk of your vehicle and away from driver and passengers. State law limits the amount in a vehicle to 15 gallons or 125 lbs. per trip.

4. How can I dispose of sharps and medication?

Please dispose of your unwanted or expired medication and sharps by dropping them off at any of the locations found in the Sharps & Meds Collection Sites (PDF).

5. I am a business owner; can I bring my hazardous materials to the waste and recycling drop-off?

No, the waste and recycling drop-off only accepts the type and quantity of household hazardous waste generated in homes. Other disposal options are available for hazardous waste generated by businesses. For additional information please contact customer service at 768-3133.

6. I live in Watsonville but don’t live in the city limits. Where can I take my recyclable materials, household hazardous waste or extra garbage that I may have?

The County of Santa Cruz Buena Vista Landfill serves the Santa Cruz County unincorporated area residents. You can reach them at 454-2607.

Visit the County of Santa Cruz Buena Vista Landfill website.

7. Do you have a flyer that can tell me what is acceptable at the waste and recycling drop-off?

Yes, for a list of all items/materials that are accepted, please view the What Do We Do With All This Stuff (PDF).

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Wastewater Tours

Show All Answers

1. Is there a cost for a Watsonville Wastewater Recycling plant tour?

No, it is free of charge.

2. What ages can tour the plant?

Individuals ages 8 and up can participate.

3. Are tours of the wastewater plant available in Spanish?

Yes, tours for groups of 10 or more people are possible in Spanish depending on staff availability.

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Water Division

Show All Answers

1. How do I request water service?

To request water service, please visit the Utilities page.

2. How do I report a water leak?

To report a leak Monday-Friday, please call our Customer Service Division at 831-768-3133.

For after hours and holidays, please call 831-471-1151.

3. How do I report water waste?

To report water waste, please complete and submit the Water Waste Report Form (PDF).

4. What are Watsonville’s water rates?

You can view your water rates in the

Water Rates (PDF).

5. Where could I get basic supplies to conserve water indoors and outdoors?

Visit the Nature Center to receive a free bathroom sink aerator, low flow shower nozzle, shower timer, low flow garden hose nozzle, and low flow kitchen sink nozzle. You can also learn more about the City’s rebate programs and conservation tips!

For more information, visit the Nature Center page.

6. How does the City deal with people wasting water?

The City’s approach to water waste has been one of education and services to support conservation. We have found this approach to be more effective than enforcing violations for water wasters in our community.

To report a water issue, please visit the Report Water Waste & Leaks page.

7. What are the steps the City takes to deal when a water waste problem has been reported?

1. City staff will notify the water waster of the reported problem.

In this notice we offer information about how to reduce water waste and how to schedule a free, one-time Water Conservation Consultation to help them fix the problem.

Support from our consultation program is usually all it takes to solve the problem.

2. If water waste continues beyond the educational warning and the Water Conservation Consultation, the City will begin fines to address further ongoing water waste violations.

To report a water issue, visit the Report Water Waste & Leaks page.

8. Is my tap water safe to drink?

Yes! Learn more about the requirements of tap water quality monitoring and how to read water reports.

9. Why does my tap water sometimes taste like chlorine and what can I do about it?

A small amount of chlorine is added to your tap water because it is traveling through pipes to reach your faucet, not because the water is dirty. You can purchase a water filter or simply let your water cool in a pitcher in your fridge with cucumber or lemon to improve the taste.

To learn more, visit the Water Quality page.

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Water Resource Center

Show All Answers

1. How was the project financed?

The project was designed to provide an office environment where three organizations engaged in water management and conservation would be able to collaborate–Pajaro Valley Water Management, City of Watsonville Wastewater Operations and City of Watsonville Water Operations. This collaboration formed the basis for agreement on targeted efficiencies and needed flexibilities. In an effort to support renewable energy, the City of Watsonville created a partnership with an energy services company. This relationship allowed the project to engage easily in a power purchase agreement for photovoltaics, an advantage in the discussion and subsequent incorporation into the project.

2. What was the project cost?

Total project cost (land excluded): $11,000,000 US Dollars
Several green measures implemented throughout the building reduce energy costs, manifested both in energy use, initial costs, and maintenance cost savings as compared to conventional measures. Innovative strategies for heating and cooling included making use of the abundant cold recycled water produced by the water treatment plant on site.

Use of natural ventilation systems eliminated the energy costs of operating a chiller plus the initial cost of installation, as well as the cost and material use of sheet metal ducting that would have been used for a building this size. The initial cost for the operable windows and fans necessary for natural ventilation and thermal comfort were offset by eliminating the need for a building-wide mechanical cooling system and its associated costs.

3. What is the benefit to the community?

The Water Resource Center is a functional, educational and visual extension of the water recycling plant it supports, bringing together Pajaro Valley Water Management, City of Watsonville Wastewater Operations and City of Watsonville Water Operations under one roof for streamlined management and collaboration. Additionally, the building, its systems, and its landscape have been designed to serve as an interpretive center that puts regional water issues on display to the regional community, educating the public through exhibitions and guided tours and promoting regional and community connectivity while providing a space for community interaction.

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Water Restrictions

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1. Am I required to let my lawn to turn brown and die?

It is recommended that you cut back on lawn watering and allow the grass to turn green-brown or completely brown. Most brown lawns will turn green again with winter rains. Lawn areas that are not used for recreation or pets should be considered for replacement. For more information please call 831-768-3100.

2. Am I allowed to wash my car?

At home car washing is only allowed by bucket to prevent water running off the property. When possible, please park car on grass so wash water goes back into the ground and not down the street. Use environmentally friendly cleaning products to prevent pollution. Consider using a commercial car wash where water gets cleaned and recycled. For more information please call 831-768-3100.

3. Do the sprinkler watering restrictions also effect other methods of watering?

No. You may water using drip irrigation, or with a hose with a shut-off nozzle or a watering can on any day. Always direct water right to the plant roots. For more information please call 831-768-3100.

4. When and how am I allowed to water my vegetable garden?

There are not restrictions on vegetable gardens. The restrictions apply to ornamental landscaping. For more information please call 831-768-3100.

5. Why is there so much attention on lawns?

Grass is the thirstiest of all plants. Each square foot of irrigated lawn uses about 40 gallons of water per year. There are many beautiful alternatives, including climate-appropriate plants that use little or no water in the summer after they are established. For more information please call 831-768-3100.

6. What should I do if I see water running off a property?

Please report water waste by calling Customer Service at 768-3133 or send us an email.

7. What will the City do if I report water waste?

The City will always respond with education and technical assistance. The property owner will receive a door hanger or letter about the water waste and offers of assistance from the City. Most people respond well and fix the problem. Most want to stop the water waste and save money on their bills. It is not necessary to leave your name or number when you report water waste. To report waste please call 831-768-3133.

8. Will the City issue fines to residents and businesses?

Yes, the City does issue fines for repeated water waste. Failure to respond after notification can result in fines starting at $50 and increasing to $500 for chronic water wasting. For more information please call 831-768-3100.

9. What about City parks and facilities?

The City has cut water use by 20-30% and in some areas turned off the sprinklers completely for the summer. However, playing fields will be watered enough to maintain a safe environment for our local athletes. Irrigation will be done in the early morning hours. Occasional daytime sprinkler use may be observed only when City staff is testing and repairing irrigation systems. For more information please call 831-768-3100.

10. Is the City rationing water? Is there a limit on how much I can use?

No, the City is not rationing water and there is not a limit for your home or business. Please help the City meet the 20% State mandate by cutting back on indoor and outdoor water use. For more information please call 831-768-3100.

11. Are there any rules for watering trees?

 No, there are no rules for watering trees.

12. How can the City help me cut my water use?

Rebates are available for high-efficiency toilets, Energy Star washing machines and lawn removal. If you are not sure where to start, schedule a free consultation by a City water conservation expert. Call Customer Service at 831-768-3133 for more information. You can also find information about rebate procedures and applications.

13. Is the City running out of water?

In the short term, Watsonville is better off than some water agencies, like the City of Santa Cruz that rely on rainwater to fill their reservoirs. However the Pajaro Valley’s groundwater is facing real challenges that we cannot ignore. For more information please call 831-768-3100.

14. Will our water supply be ok once we get good winter rains?

No. We have serious local water problems. In the Pajaro Valley, the water source for both agriculture and urban users is groundwater. Rainwater seeps into the ground and is stored in the aquifer– a naturally-occurring water source in the layers of rock, sand and gravel deep underground. However, even before this drought, water users in the Pajaro Valley were pumping out more water from the aquifer than is replaced by rainfall even in very rainy years. This means the water level in the aquifer is dropping and is now below sea level in much of the Valley. As a result, salty ocean water has seeped into the aquifer and wells along the coast are now unusable. This overdraft was first identified over 50 years ago. The City works closely with the Pajaro Valley Water Management Agency and supports their Basin Management Plan. This Plan identifies specific local projects that, once built, are designed to eventually stop the overdraft and the intrusion of salt water into our aquifer. For more information please call 831-768-3100.

15. What is being done to deal with the groundwater overdraft?

The Basin Management Plan outlines projects involving storage and use of winter rain water in College Lake, increased conservation by farmers, and expanded use of recycled water. For more information, visit the Pajaro Valley Water Management Agency Website.

16. What about recycled water?

In partnership with the Pajaro Valley Water Management Agency, the City built and operates the Water Recycling Facility. Highly treated waste water that used to be discharged into the ocean is now disinfected and piped to agricultural fields in the coastal area. This new water source has allowed farmers to decrease pumping of groundwater from the aquifer. As a result, we are starting to see a decline in the movement of salt water into the aquifer in the coastal area. The recycled water is used only for agriculture, not drinking water. For more information please call 831-768-3100.

17. Why not just desalinize sea water and use it for urban and agriculture needs?

The City will monitor efforts by neighboring agencies in the possible development of a desalinization plant. However, it is projected that treated seawater would cost three times as much as our groundwater and required tremendous amounts of energy to operate. The Pajaro Valley Water Management Agency’s new Basin Management Plan outlines strategies and projects that would resolve the groundwater overdraft while keeping water rates more affordable. For more information please call 831-768-3100.